Description
About the Role Tia is looking for a Senior Manager, People Operations to lead the systems, processes, and operational infrastructure that support our growing team. This role owns the day-to-day engine of People Ops, including HRIS, payroll, benefits, compliance, employee lifecycle processes, people data, compensation operations, and equity administration. This is a hands-on leadership role for someone who brings strong judgment, precision, and a continuous improvement mindset. You will partner closely with Finance, Legal, People leadership, and cross-functional teams to ensure our People operations are accurate, compliant, scalable, and employee-centered. What You’ll Do - Own and improve core People Operations processes across HRIS, payroll, benefits, compliance, reporting, and employee lifecycle workflows - Lead the strategy, configuration, and optimization of ADP Workforce Now as Tia’s system of record - Oversee accurate and timely payroll for a multi-state, multi-entity workforce - Manage benefits administration, open enrollment, vendor partnerships, audits, and compliance requirements - Maintain accurate people data, reporting, dashboards, and operational insights - Support compensation operations, bonus calculations, and equity administration in Carta - Identify process gaps and build cleaner, more scalable ways of working - Partner with Finance, Legal, People Business Partners, and leaders to support operational rigor and employee experience - Manage and develop a People Ops team member, setting a high bar for ownership, accuracy, and follow-through A Bit About You - 8+ years of People Operations experience, with deep ownership of payroll, HRIS, benefits, and compliance - Experience with ADP Workforce Now, including configuration and process improvement - Experience managing complex payroll across multiple states, entities, and employee types - Knowledge of employment law, compliance, audits, and employee data practices - Comfortable working with data, reporting, and systems to drive better decisions - Highly detail-oriented, organized, and accountable - Able to operate both strategically and tactically in a fast-moving environment - Clear communicator and trusted cross-functional partner - Experience managing or mentoring others Nice to Have - Experience in healthcare, clinical operations, or another highly regulated environment - Experience in a high-growth or venture-backed company - Familiarity with Carta, JIRA, and benefits administration platforms - Experience building or improving People Ops processes from the ground up Compensation & Benefits Tia is committed to pay equity and pay transparency. Compensation for this role will be determined based on job-related factors, including experience, skills, qualifications, location, role leveling, business needs, and market conditions. The expected compensation for this role is: $ 150,000 - $170,000 - Unlimited vacation - Quarterly performance bonus (10% target) - Free Tia membership - Competitive stock option package - $300 one-time WFH stipend - $50/month phone and internet reimbursement - Medical, dental, and vision ben