Senior Product Designer

Description

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: - Fortune Change the World (2024) - CNBC Disruptor 50 List (2022, 2023, 2024) - Fortune Best Workplaces for Millennials (2024) - Fortune Best Workplaces in Health Care (2024) - TIME 100 Most Influential Companies (2023) - Fast Company Most Innovative Companies (2020, 2023) - Built In Best Places to Work (2023) - Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) - Great Place to Work certified (2020, 2021, 2022, 2023, 2024) - Fast Company Best Workplaces for Innovators (2022) - Built In LGBTQIA+ Advocacy Award (2022) We're looking for a Senior Product Designer to take joint ownership of our member-facing experience and help shape the future of AI-native design at Maven. This isn't a role about executing a defined roadmap. It's about identifying the right problems, making strategic calls under ambiguity, and setting a standard that raises the bar for the team around you. You'll bring deep AI fluency and use it to move faster, explore more broadly, and build more intelligently, while also mentoring others on how to work that way. Day to day, you will: - Own end-to-end member experiences across complex, cross-functional initiatives, from early concept through delivery, making strategic decisions about scope, sequencing, and tradeoffs. - Define how AI should behave in high-stakes women’s and family health contexts: how it communicates uncertainty, when it defers to human care, and how it builds trust with members navigating emotionally charged decisions. - Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar), and push others to move beyond static mockups. - Develop scalable AI-powered patterns, confidence indicators, human-AI handoffs, progressive disclosure, that become the standard across Maven's design system. - Partner with Engineering, Product, Clinical, and Data at a strategic level: shaping model outputs into intuitive interfaces, influencing how problems are framed, and driving alignment across teams. - Mentor designers and non-design partners, fostering independence and raising the collective bar for solving complex problems. - Identify and resolve cross-functional tensions, bridging gaps between design, clinic