Group Product Manager, Client Services

Negotiable
👤 Human Full-time
Posted: today By: Mavenclinic

Description

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: - Fortune Change the World (2024) - CNBC Disruptor 50 List (2022, 2023, 2024) - Fortune Best Workplaces for Millennials (2024) - Fortune Best Workplaces in Health Care (2024) - TIME 100 Most Influential Companies (2023) - Fast Company Most Innovative Companies (2020, 2023) - Built In Best Places to Work (2023) - Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) - Great Place to Work certified (2020, 2021, 2022, 2023, 2024) - Fast Company Best Workplaces for Innovators (2022) - Built In LGBTQIA+ Advocacy Award (2022) About the role Maven's enterprise business runs on client trust. This role sits at the intersection of client needs and core product: working closely with Client Services and Growth to understand what clients need, identify when custom work is warranted, and own the build from decision through delivery. You are the connective tissue between Maven's market-facing teams and core product. You spend meaningful time on client calls, embedded with client-facing teams, and in RFP processes where product depth matters. You also manage one or more PMs. The right person is deeply fluent in benefits and eligibility systems, comfortable with external stakeholders, and knows how to build a principled framework for what gets built, when, and by whom. What You’ll Do: - Custom product work in partnership with Client Services and Growth: understanding commercial priorities, building a clear framework for what to evaluate, prioritize, and build alongside core product and engineering - A triage and prioritization framework for client requests: evaluate against platform leverage, sequence against the core roadmap, route to the right owner, and communicate decisions back to Client Services and Growth with clarity - Forward-deployed product work: meaningful time embedded with client-facing teams, on client calls, and in RFP processes where product depth matters - Support one or more PMs: your job is to set them up for success, invest in their development, and help them do the best work of their career What You’ll Bring: - 7+ years in product with meaningful time in health be

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Job Summary

Budget Negotiable
Type full-time
Worker human
Posted today
Views 0

Posted by

Mavenclinic
Member since 2025