Description
Feeld is building a world where everyone is more intimately connected to each other and themselves. We’re an inclusive, human‑centred product with a distributed engineering team. We’re hiring a Staff Reliability Engineer (Full Stack) to raise the reliability and operability of our production systems across backend and mobile integration. This role exists now to improve how we detect, respond to, and prevent production incidents, and to strengthen the engineering practices (documentation, runbooks, quality bars) that help teams move quickly without compromising stability. This is a hands‑on individual contributor role with significant cross‑team influence: you’ll lead through technical decisions, incident leadership, and pragmatic improvements to systems and process. ### Team context Reporting line: Sits on the Platform team reporting to the Head of Platform Engineering. Works closely with engineering leadership and partners day‑to‑day primarily with backend engineers. Scope & influence: You’ll collaborate across squads to improve production ownership, reliability, and backend↔mobile integration patterns. Ways of working: Remote-first, async-friendly, high trust; you’ll be expected to communicate clearly in writing and help teams adopt consistent operational practices. ### What success looks like Within your first year, you will have: - Reduced incident frequency and/or impact through concrete reliability improvements (e.g., better alerting, safer deploy patterns, guardrails, playbooks). - Made incident response more effective (clear ownership, faster MTTR, better post-incident follow‑through). - Delivered improvements to backend/mobile integration that reduce breakages and production risk. - Established (or materially improved) documentation and oper