Midi Health

*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="9192e500-45fc-48e9-8f7e-bad04ef5949c" data-testid="conversation-turn-2" data-scroll-anchor="true" data-turn="assistant"> Medical Records Specialist (Onsite)- Part-Time, Contract 📍 Location: 195 Page Mill Road, Suite 103, Palo Alto, CA 94306 🕒 Type: Part-Time, 3 month Contract (Onsite) Why This Role Matters: At Midi Health, accuracy and timeliness aren’t just operational details they directly impact patient care, billing outcomes, and regulatory compliance. As our Medical Records Specialist, you’ll play a critical role in ensuring that sensitive patient and operational documents are handled securely, routed correctly, and processed without delay. This role is essential to keeping our virtual care operations running smoothly. What You’ll Do: Mail Intake & Processing - Receive, open, sort, and log incoming physical mail daily - Identify and categorize documents including: - Lab results - Referrals - Insurance notices - Pharmacy communications - Clinical correspondence - Digitize documents using high-volume scanners and route appropriately: - Clinical documents → EHR / billing vendor - Non-clinical documents (HR, Finance, RCM, Operations) → internal teams - Fax time-sensitive medical documents following established workflows - Proactively update mailing addresses with organizations sending patient information Compliance & Accuracy: - Maintain strict compliance with HIPAA and company privacy policies - Ensure precise document labeling, indexing, and routing (low tolerance for error) - Flag urgent or time-sensitive materials and escalate immediately per protocol Vendor & Address Management: - Contact insurance plans, pharmacies, labs, and vendors to correct or update mailing addresses - Maintain accurate mail logs and address correction records Collaboration & Support: - Partner closely with clinical, revenue cycle, and administrative teams - Support audits, special projects, and ad-hoc operational needs as assigned Required Qualifications - 1–3 years of experience in a healthcare, medical office, or HIPAA-regulated environment - Experience handling confidential medical or financial documents - Exceptional attention to detail and ability to follow standardized processes - Ability to work independently with minimal supervision - Comfort using scanners, fax machines, and document management tools - Clear written and verbal communication skills Preferred Qualifications - Background in medical records, HIM, document management, or healthcare operations - Familiarity with EHR systems (e.g., Athenahealth, Epic, Cerner) - Experience working with insurance companies, pharmacies, or laboratories - Experience in a high-volume, accuracy-sensitive environment Working Conditions: - On-site role, starting at 3 days per week - Sedentary work with frequent computer use - Ability to lift and carry mail/packages up to 25 lbs - Regular use of scanning, faxing, and office equipment The Salary range for this role will depend on experience. The range is $20-30hr. *Please note this is a 1099 independent contractor opportunity and does not include company benefits. This is a 3 month contract opportunity. LI-MB1 At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Nurse Practitioner Integrated Women’s Care (IWC) Employment Type: Full-Time FLSA Status: Exempt Compensation: $55 - $70 / hour, based on geographic location Reports To: Nurse Practitioner Manager Work Location: Remote — work must be completed within the United States Schedule: Between 7:00 am – 7:00 pm, patient local timezone You built your career caring for women at a time when the healthcare system largely ignored them. You know HRT, you understand the complexity of perimenopause, and you’ve spent years earning the clinical instincts it takes to actually get this right. Now you want to do it at scale — for more patients, with fewer barriers, and in a practice model that matches how you already think and work. That’s what Midi is. A fully virtual, fast-paced clinical environment built specifically around women’s midlife health — and designed for NPs who are ready to practice at their best. THE ROLE You’ll carry a full patient panel, managing perimenopause, menopause, weight, sexual health, mood, and sleep — all virtually. This is ongoing, relationship-based care, which means your patients come back to you — visit after visit, over months and years. You’ll prescribe and independently manage HRT (estrogen, progesterone, testosterone), evaluate patients for pharmacologic weight management including GLP-1 therapies, and make autonomous clinical decisions every day. It’s a high-volume environment. Documentation, follow-through, and productivity benchmarks are part of the job — and the NPs who thrive here don’t fight that reality, they’re built for it. If you’re the kind of clinician who runs efficient visits without sacrificing warmth, closes every loop without being reminded, and moves comfortably between patients and platforms, you’ll feel at home here. WHO THRIVES HERE Our most successful NPs tend to share a few things in common: - They are genuinely passionate about women’s midlife health — this isn’t a stopover, it’s their calling - They are fluent with technology — EHR, video, AI scribe tools, Slack, clinical decision support — and they adapt quickly when tools change - They hold themselves to a high standard without needing to be managed toward it - They can carry a full panel, hit productivity targets, and still make every patient feel like the only one - They’ve practiced independently long enough to trust their own clinical judgment - They believe that listening deeply and documenting accurately are both forms of excellent care MINIMUM QUALIFICATIONS - Must hold multiple state Nurse Practitioner licenses - Active board certification: FNP-C / FNP-BC or WHNP-BC - 3+ years independently managing perimenopause and menopause patients - 3+ years independently prescribing and titrating HRT - 3+ years managing a continuous NP patient panel — building ongoing relationships and making autonomous clinical decisions over time - 3+ years of synchronous telemedicine experience - 1+ year evaluating and prescribing pharmacologic weight management therapies, including GLP-1 agonists - Multiple active state licenses (DEA preferred) - Preferred: certification in Menopause (MSCP) and/or Obesity Medicine WHY MIDI - A patient population that is engaged, informed, and deeply grateful for real care - Full clinical autonomy within a supportive, protocol-driven framework - Fully remote with scheduling between 7am–7pm patient local time - Desirable benefits package - Accredited training eligible for Continuing Education (CE) - Clinician Professional Development Allowance - Paid time off - A team that takes women’s health as seriously as you do WORKING ENVIRONMENT This is a fully remote position requiring reliable high-speed internet access and the ability to work effectively in a virtual environment. The role involves prolonged computer use, including extended periods of sitting, video conferencing, and electronic documentation. To support patient access and business needs, occasional evening, weekend, or multi-time-zone coverage may be required. At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Nurse Practitioner - Georgia-Based Integrated Women’s Care (IWC) Employment Type: Full-Time FLSA Status: Exempt Compensation: $55 - $70 / hour, based on geographic location Reports To: Nurse Practitioner Manager Work Location: Must live within the state of Georgia to be eligible for this role. Remote role - work must be completed within the United States Schedule: Between 7:00 am – 7:00 pm, patient local timezone You built your career caring for women at a time when the healthcare system largely ignored them. You know HRT, you understand the complexity of perimenopause, and you’ve spent years earning the clinical instincts it takes to actually get this right. Now you want to do it at scale — for more patients, with fewer barriers, and in a practice model that matches how you already think and work. That’s what Midi is. A fully virtual, fast-paced clinical environment built specifically around women’s midlife health — and designed for NPs who are ready to practice at their best. THE ROLE You’ll carry a full patient panel, managing perimenopause, menopause, weight, sexual health, mood, and sleep — all virtually. This is ongoing, relationship-based care, which means your patients come back to you — visit after visit, over months and years. You’ll prescribe and independently manage HRT (estrogen, progesterone, testosterone), evaluate patients for pharmacologic weight management including GLP-1 therapies, and make autonomous clinical decisions every day. It’s a high-volume environment. Documentation, follow-through, and productivity benchmarks are part of the job — and the NPs who thrive here don’t fight that reality, they’re built for it. If you’re the kind of clinician who runs efficient visits without sacrificing warmth, closes every loop without being reminded, and moves comfortably between patients and platforms, you’ll feel at home here. WHO THRIVES HERE Our most successful NPs tend to share a few things in common: - They are genuinely passionate about women’s midlife health — this isn’t a stopover, it’s their calling - They are fluent with technology — EHR, video, AI scribe tools, Slack, clinical decision support — and they adapt quickly when tools change - They hold themselves to a high standard without needing to be managed toward it - They can carry a full panel, hit productivity targets, and still make every patient feel like the only one - They’ve practiced independently long enough to trust their own clinical judgment - They believe that listening deeply and documenting accurately are both forms of excellent care MINIMUM QUALIFICATIONS - Must live within the state of Georgia as a condition of employment - Active board certification: FNP-C / FNP-BC or WHNP-BC - 3+ years independently managing perimenopause and menopause patients - 3+ years independently prescribing and titrating HRT - 3+ years managing a continuous NP patient panel — building ongoing relationships and making autonomous clinical decisions over time - 3+ years of synchronous telemedicine experience - 1+ year evaluating and prescribing pharmacologic weight management therapies, including GLP-1 agonists - Multiple active state licenses (DEA preferred) - Preferred: certification in Menopause (MSCP) and/or Obesity Medicine WHY MIDI - A patient population that is engaged, informed, and deeply grateful for real care - Full clinical autonomy within a supportive, protocol-driven framework - Fully remote with scheduling between 7am–7pm patient local time - Desirable benefits package - Accredited training eligible for Continuing Education (CE) - Clinician Professional Development Allowance - Paid time off - A team that takes women’s health as seriously as you do WORKING ENVIRONMENT This is a fully remote position requiring reliable high-speed internet access and the ability to work effectively in a virtual environment. The role involves prolonged computer use, including extended periods of sitting, video conferencing, and electronic documentation. To support patient access and business needs, occasional evening, weekend, or multi-time-zone coverage may be required. At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Nurse Practitioner Integrated Women’s Care (IWC) Employment Type: Full-Time FLSA Status: Exempt Compensation: $55 - $70 / hour, based on geographic location Reports To: Nurse Practitioner Manager Work Location: Remote — work must be completed within the United States Schedule: Between 7:00 am – 7:00 pm, patient local timezone You built your career caring for women at a time when the healthcare system largely ignored them. You know HRT, you understand the complexity of perimenopause, and you’ve spent years earning the clinical instincts it takes to actually get this right. Now you want to do it at scale — for more patients, with fewer barriers, and in a practice model that matches how you already think and work. That’s what Midi is. A fully virtual, fast-paced clinical environment built specifically around women’s midlife health — and designed for NPs who are ready to practice at their best. THE ROLE You’ll carry a full patient panel, managing perimenopause, menopause, weight, sexual health, mood, and sleep — all virtually. This is ongoing, relationship-based care, which means your patients come back to you — visit after visit, over months and years. You’ll prescribe and independently manage HRT (estrogen, progesterone, testosterone), evaluate patients for pharmacologic weight management including GLP-1 therapies, and make autonomous clinical decisions every day. It’s a high-volume environment. Documentation, follow-through, and productivity benchmarks are part of the job — and the NPs who thrive here don’t fight that reality, they’re built for it. If you’re the kind of clinician who runs efficient visits without sacrificing warmth, closes every loop without being reminded, and moves comfortably between patients and platforms, you’ll feel at home here. WHO THRIVES HERE Our most successful NPs tend to share a few things in common: - They are genuinely passionate about women’s midlife health — this isn’t a stopover, it’s their calling - They are fluent with technology — EHR, video, AI scribe tools, Slack, clinical decision support — and they adapt quickly when tools change - They hold themselves to a high standard without needing to be managed toward it - They can carry a full panel, hit productivity targets, and still make every patient feel like the only one - They’ve practiced independently long enough to trust their own clinical judgment - They believe that listening deeply and documenting accurately are both forms of excellent care MINIMUM QUALIFICATIONS - Must hold multiple state Nurse Practitioner licenses - Active board certification: FNP-C / FNP-BC or WHNP-BC - 3+ years independently managing perimenopause and menopause patients - 3+ years independently prescribing and titrating HRT - 3+ years managing a continuous NP patient panel — building ongoing relationships and making autonomous clinical decisions over time - 3+ years of synchronous telemedicine experience - 1+ year evaluating and prescribing pharmacologic weight management therapies, including GLP-1 agonists - Multiple active state licenses (DEA preferred) - Preferred: certification in Menopause (MSCP) and/or Obesity Medicine WHY MIDI - A patient population that is engaged, informed, and deeply grateful for real care - Full clinical autonomy within a supportive, protocol-driven framework - Fully remote with scheduling between 7am–7pm patient local time - Desirable benefits package - Accredited training eligible for Continuing Education (CE) - Clinician Professional Development Allowance - Paid time off - A team that takes women’s health as seriously as you do WORKING ENVIRONMENT This is a fully remote position requiring reliable high-speed internet access and the ability to work effectively in a virtual environment. The role involves prolonged computer use, including extended periods of sitting, video conferencing, and electronic documentation. To support patient access and business needs, occasional evening, weekend, or multi-time-zone coverage may be required. At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Midi Health is the only comprehensive virtual care clinic for women in midlife navigating perimenopause, menopause, and other common midlife health challenges. Our platform provides care designed by experts, scaled by technology, and delivered by trained and compassionate clinicians. We accept most major PPO insurance products, and we offer convenient access to clinical care through telehealth visits, 24/7 messaging, and responsible prescribing of medications, supplements, and other therapies. We’re passionately focused on improving the symptoms of women’s midlife hormone change because the current system too often leaves women misdiagnosed and undertreated. At Midi, we’re changing that. Where we’re based: We are an entirely virtual company, so employees can live anywhere in the United States. The opportunity: The Revenue Cycle Specialist (Contract) plays a critical role in supporting and optimizing end-to-end revenue cycle operations, from eligibility and benefits verification through claims resolution, patient financial support, and accounts receivable management. This role goes beyond traditional billing to encompass payer interaction, patient advocacy, compliance, and continuous process improvement within a fast-growing telehealth environment. The ideal candidate brings strong analytical thinking, communication skills, and revenue cycle expertise, with the ability to partner across clinical, finance, customer experience, and operations teams to ensure accurate reimbursement and a positive patient financial experience. Position Summary Responsibilities: Patient Support & Communication - Respond to patient billing and insurance inquiries via Zendesk within defined SLAs, resolving financial responsibility questions, statement disputes, and payment arrangement requests accurately and empathetically. - Place outbound calls to patients to resolve open billing issues, clarify account questions, and follow up on unresolved inquiries or disputes. - Educate patients on healthcare billing and insurance concepts — coverage, copays, deductibles, EOBs, and how telehealth services are billed — in clear, plain language. - Set up and document payment plans and arrangements in Athena in accordance with company financial policies. - Manage patient AR follow-up, including statement review, balance research, and issuing corrections, refunds, or rebills when discrepancies are identified. - Execute the patient financial discharge process, including account review, final balance resolution, and required documentation and communication steps. - Document all patient interactions in Athena and Zendesk to maintain complete, accurate account histories. Claims & Revenue Operations - Work Athena claim hold and denial queues within defined timeframes, prioritizing aged and high-value accounts to meet team resolution targets. - Research claim status, eligibility, benefits, and denial details in payer portals and Availity to resolve billing questions and support claim follow-up. - Place outbound calls to insurance payers to follow up on claim status, denials, and billing questions, documenting outcomes and reference numbers in Athena. - Coordinate with clinical teams and providers to complete documentation addendum requests from coders, tracking requests through resolution to release held claims. - Partner with credentialing to resolve claim holds tied to provider enrollment status. - Monitor and respond to payer and patient correspondence in Athena correspondence dashboards to ensure timely resolution. - Collaborate with clinical staff to identify documentation gaps and support timely note updates that enable accurate claim submission and reimbursement. Internal Support & Collaboration - Serve as the billing and insurance subject matter expert for the Patient Experience team, answering internal questions and resolving escalations routed through Zendesk, Slack, and email. - Identify root causes of recurring denials, claim holds, and patient billing confusion; recommend corrective actions and process improvements.. - Participate in testing and adoption of AI-assisted claim management and patient communication tools, including automation-driven workflow changes. - Support special projects related to claims, patient support, internal tools, and partnerships. Qualifications: - 2–3+ years of experience in medical billing and revenue cycle operations, preferably in a telehealth or high-growth healthcare environment. - 2–3+ years of experience managing patient and insurance accounts receivable. - Hands-on experience using billing platforms such as Athena, including claims troubleshooting and patient support - Strong understanding of healthcare reimbursement methodologies and coding guidelines (CPT, ICD-10, HCPCS). - Experience working remotely in a fast-paced, deadline-driven environment. - Excellent written and verbal communication skills with a strong customer service mindset. - Strong organizational skills with the ability to manage multiple priorities independently Who you are: You are a detail-oriented revenue cycle professional who understands that billing is only one part of the patient's financial journey. You are comfortable navigating payer rules, root causing complex claims issues, and supporting patients with empathy and clarity. You thrive in a collaborative, remote environment and bring a mindset of ownership, accountability, and continuous improvement to your work. Pay: $25 hour *Please note this is a 1099 independent contractor opportunity and does not include company benefits. This is a 3 month contract opportunity. At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Nurse Practitioner Integrated Women’s Care (IWC) Employment Type: Full-Time FLSA Status: Exempt Compensation: $55 - $70 / hour, based on geographic location Reports To: Nurse Practitioner Manager Work Location: Remote — work must be completed within the United States Schedule: Between 7:00 am – 7:00 pm, patient local timezone You built your career caring for women at a time when the healthcare system largely ignored them. You know HRT, you understand the complexity of perimenopause, and you’ve spent years earning the clinical instincts it takes to actually get this right. Now you want to do it at scale — for more patients, with fewer barriers, and in a practice model that matches how you already think and work. That’s what Midi is. A fully virtual, fast-paced clinical environment built specifically around women’s midlife health — and designed for NPs who are ready to practice at their best. THE ROLE You’ll carry a full patient panel, managing perimenopause, menopause, weight, sexual health, mood, and sleep — all virtually. This is ongoing, relationship-based care, which means your patients come back to you — visit after visit, over months and years. You’ll prescribe and independently manage HRT (estrogen, progesterone, testosterone), evaluate patients for pharmacologic weight management including GLP-1 therapies, and make autonomous clinical decisions every day. It’s a high-volume environment. Documentation, follow-through, and productivity benchmarks are part of the job — and the NPs who thrive here don’t fight that reality, they’re built for it. If you’re the kind of clinician who runs efficient visits without sacrificing warmth, closes every loop without being reminded, and moves comfortably between patients and platforms, you’ll feel at home here. WHO THRIVES HERE Our most successful NPs tend to share a few things in common: - They are genuinely passionate about women’s midlife health — this isn’t a stopover, it’s their calling - They are fluent with technology — EHR, video, AI scribe tools, Slack, clinical decision support — and they adapt quickly when tools change - They hold themselves to a high standard without needing to be managed toward it - They can carry a full panel, hit productivity targets, and still make every patient feel like the only one - They’ve practiced independently long enough to trust their own clinical judgment - They believe that listening deeply and documenting accurately are both forms of excellent care MINIMUM QUALIFICATIONS - Active board certification: FNP-C / FNP-BC or WHNP-BC - 3+ years independently managing perimenopause and menopause patients - 3+ years independently prescribing and titrating HRT - 3+ years managing a continuous NP patient panel — building ongoing relationships and making autonomous clinical decisions over time - 3+ years of synchronous telemedicine experience - 1+ year evaluating and prescribing pharmacologic weight management therapies, including GLP-1 agonists - Multiple active state licenses (DEA preferred) - Preferred: certification in Menopause (MSCP) and/or Obesity Medicine WHY MIDI - A patient population that is engaged, informed, and deeply grateful for real care - Full clinical autonomy within a supportive, protocol-driven framework - Fully remote with scheduling between 7am–7pm patient local time - Desirable benefits package - Accredited training eligible for Continuing Education (CE) - Clinician Professional Development Allowance - Paid time off - A team that takes women’s health as seriously as you do WORKING ENVIRONMENT This is a fully remote position requiring reliable high-speed internet access and the ability to work effectively in a virtual environment. The role involves prolonged computer use, including extended periods of sitting, video conferencing, and electronic documentation. To support patient access and business needs, occasional evening, weekend, or multi-time-zone coverage may be required. At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Senior Clinical Quality & Patient Relations Manager Reports to: Director of Quality & Safety About the Role: Midi is seeking a Senior Clinical Quality & Patient Relations Manager to help define how clinical quality is measured, interpreted, and improved as we scale. This dual-function role sits at the intersection of patient safety, patient experience, and clinical quality. Approximately half of your time will be spent supporting patient complaint escalations, investigations, and resolution. The other half will focus on owning and evolving Midi’s clinical audit program, using an AI-powered chart review tool built on Claude to analyze Athena Full Encounter Summaries and identify quality signals across our clinician population. This is more than an execution role. You will help determine what gets measured, how findings are interpreted, and what standards clinicians are held to. You will build the frameworks that others use—including our clinician coaching methodology, quality benchmarks for newly onboarded clinicians, and feedback loops between audit data and clinical practice. The ideal candidate is an experienced Nurse Practitioner who brings strong clinical judgment, investigative instincts, and a systems-level perspective. You know when to iterate on an existing process and when the organization needs an entirely new approach. Why This Role Matters Patient complaints and clinical audit findings are two sides of the same coin. A complaint about clinician communication may reflect a broader pattern visible in chart documentation. A prescribing trend surfaced through an audit may help explain a cluster of patient concerns or adverse outcomes. This role exists to bring those perspectives together and ensure neither operates in isolation. Midi’s clinical audit program currently covers nine topic areas across 51 unique questions, with a primary focus on HRT prescribing, clinical indications, and documentation of risk-benefit discussions. You will not simply report findings—you will define what they mean, how they should be communicated, and what standard of care they point toward. Over time, the frameworks you build will become part of the organizational standard against which future clinicians are developed and measured. What You’ll Do Patient Relations Support — 50% Working closely with the Patient Relations Manager, you will: - Support the triage and investigation of Tier 2 and Tier 3 patient complaints, including chart reviews in Athena, AI scribe transcription reviews, and case documentation in Zendesk - Conduct comprehensive case reviews that integrate clinical findings with the patient’s reported experience to build a complete picture of what happened and why - Provide clinician-facing feedback and participate in coaching conversations for cases involving clinical quality concerns - Use your clinical expertise to communicate findings credibly, clearly, and constructively - Maintain documentation integrity across Zendesk and Athena, ensuring every case has a complete, accurate, and HIPAA-compliant audit trail - Identify complaint patterns that overlap with broader clinical practice findings and surface those connections to Patient Relations and Clinical Leadership - Provide coverage during periods of increased volume or when the Patient Relations Manager is on leave Practice Pattern Audits — 50% You will own and evolve Midi’s clinical audit program, including its methodology, interpretation, and application across the clinician population. You will: - Run pre-saved audit prompts scheduled weekly through Midi’s Chart Summary Tool, an AI-powered platform built on Claude that queries Athena Full Encounter Summaries - Review and interpret findings across key practice-pattern areas, with an initial focus on HRT prescribing, clinical indications, and risk-benefit documentation - Synthesize audit findings into clear, evidence-based summaries for Quality & Safety and Clinical Care meetings - Identify clinician-level and population-level trends, including outliers, documentation gaps, and prescribing deviations from clinical guidelines - Define and own Midi’s audit-based clinician coaching methodology, including how feedback is structured, delivered, documented, and tracked - Lead clinician coaching conversations independently and establish the standard for constructive, audit-driven feedback - Monitor audit results over time to determine whether previously identified gaps are improving, stable, or worsening - Connect audit findings with patient complaint data to create a more complete view of clinical quality - Own the evolution of audit prompts and topic areas by identifying new clinical priorities, refining existing questions, and retiring questions that no longer provide meaningful signal - Partner with Learning & Development to design and operationalize a structured, audit-based ramp for newly onboarded clinicians - Define the audit cadence, feedback touchpoints, and quality benchmarks that indicate readiness for full independent practice within Midi’s standards Onboarding and Clinician Development You will help build and operate the feedback loop between audit data and new clinician development. In close partnership with Learning & Development, you will define what “audit-ready” looks like from a quality and safety perspective, including which findings should trigger routine coaching and which require a formal quality flag or escalation. You will also help establish the cadence for reviewing new clinicians’ charts, the quality benchmarks that demonstrate readiness for independent practice, and the coaching touchpoints embedded throughout the ramp period. What You’ll Need to Succeed - Clinical fluency: You can read a chart, understand a prescribing decision, and evaluate whether a risk-benefit discussion was meaningfully documented. - Investigative instincts: You connect findings across systems and data sources and seek to understand why patterns exist—not simply that they exist. - Systems-level thinking: You can translate individual findings into scalable frameworks, standards, and processes. - Clear communication: You can translate clinical findings for both clinicians and non-clinical leaders and deliver feedback in a constructive, non-punitive way. - Comfort with AI-powered tools: You can work fluently with AI-assisted clinical tools, critically evaluate their output, and recognize their limitations. - Operational discipline: You manage recurring workflows reliably, document thoroughly, and keep stakeholders informed without requiring significant oversight. - Collaborative judgment: You understand when to coach, when to escalate, and when a finding warrants a more formal review. Qualifications - Active Nurse Practitioner license in good standing - 8+ years of clinical practice experience, ideally in women’s health, primary care, or a related specialty - Experience in patient relations, clinical quality, patient safety, or healthcare grievance coordination strongly preferred - Familiarity with HRT prescribing and midlife women’s health strongly preferred - Hands-on experience with Athenahealth strongly preferred - Experience with Zendesk or a comparable CRM platform is a plus - Strong understanding of HIPAA, patient rights, and clinical documentation standards - Experience working with electronic health records and AI-assisted tools in a technology-forward healthcare environment At this time, Midi Health is not able to sponsor or take over sponsorship of any employment visa (including H-1B, TN, or other work authorization). Applicants must be authorized to work in the U.S. without current or future visa sponsorship. While you are waiting for us to review your resume, here is some fun content to check out. Midi 2024 in Review Women Leaders Invest in Midi Patient Testimonials At Midi Health, we are committed to pay transparency and equity. The estimated salary range for this role is $155,000-$175,000 per year, based on factors such as experience and skills. In addition to base salary, employees are eligible for a wide range of benefits and equity in the company, We believe in fair and competitive compensation practices that align with our values of equity and inclusion. If you have any questions about how we determine pay, we’re happy to discuss further in the hiring process. li-ja1 Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Reports to: Chief Marketing Officer Location: Remote, Option for Hybrid in Bay Area For generations, midlife women's health has been neglected. While roughly 2 million American women enter perimenopause or menopause every year, up to 75% of those who seek medical care walk away untreated—often because less than 20% of OB-GYN residency programs offer formal menopause training. Most women come to Midi seeking relief from symptoms like hot flashes and poor sleep. But what they receive is comprehensive, whole-woman care. At Midi, we know that achieving the best health outcomes requires looking at the complete picture. Beyond symptom management, our clinical model proactively targets the critical health shifts happening under the surface—including cardiovascular health and cholesterol, bone density, thyroid function, and metabolic risks like pre-diabetes. As the leading virtual care clinic dedicated to midlife health, Midi is scaling rapidly to meet this overdue demand. We are now onboarding 1,000 new patients every day and conducting 25,000 virtual visits per week. To ensure this high-standard care is accessible to all, Midi operates as a fully integrated partner across the broader healthcare ecosystem—collaborating closely with major health plans, employers, and leading health systems to make comprehensive midlife care a connected, covered, and standard part of healthcare. The Role: Midi is looking for a VP of Commercial Marketing to own the strategy, execution, and results that establish Midi as a B2B powerhouse. This is not a support function — you are the executive accountable for the commercial marketing P&L, for the pipeline our enterprise partnerships depend on, and for the credibility of the Midi brand across the entire B2B landscape. You will build and lead a multidisciplinary marketing organization, evolve Midi's brand beyond DTC, and architect high-impact programs that expand strategic partnerships and drive member acquisition pull-through at scale. You will be judged on outcomes: pipeline generated, partnerships closed, LTV/CAC improved, and revenue influenced. You bring the strategic vision of a marketing executive and the operating discipline of someone who has personally driven a number before. Reporting to the Chief Marketing Officer and sitting on the extended leadership team, this role demands command of the full commercial marketing function — team leadership, budget ownership, cross-functional influence at the C-suite and board level, and a deep, working understanding of the healthcare ecosystem, including payers, employers, health systems, and the patients we serve together. What You'll Own: Critical Functions: B2B Messaging & Positioning — Partner with Midi Commercial leadership to refine positioning across payers, employers, and health system partners, crafting the narrative that creates urgency and closes the gap between interest and commitment. Account-Based Marketing (ABM) — Architect and run high-touch, data-informed ABM strategies that penetrate high-value enterprise accounts, including large payers and Fortune 500 employers, with clear ownership of account-level outcomes. Modern MarTech & AI-Enabled Infrastructure — Build and scale a sophisticated MarTech stack with robust attribution and end-to-end data visibility. Bring an innovation mindset to how AI and automation reshape marketing operations, content velocity, and campaign performance — you should be someone who's already using AI tools daily and pushing your team to do the same, not waiting for a mandate to do so. Data-Driven Thought Leadership — Partner with Midi's clinical and research teams to build and run an authoritative thought-leadership engine that strengthens brand trust and fuels demand generation — and hold it accountable to pipeline impact. Market & Competitive Intelligence — Build and maintain command of the competitive and market landscape, translating research into positioning and product marketing decisions the business acts on. Commercial Marketing Strategy & P&L — Set and own the B2B marketing strategy, budget, and KPIs. You are accountable for the results this function delivers against Midi's enterprise growth goals, not just for producing the plan. Pipeline & Revenue Outcomes — Drive measurable pipeline contribution and revenue influence across payer, employer, and health system channels. Own LTV/CAC as a metric you actively manage, test against, and improve — not one you simply report on. Member Acquisition & Growth — Drive scalable, segment-specific member acquisition through continuous testing, message refinement, and multi-channel optimization, owning the growth number end to end. Commercial Partnership — Act as the marketing counterpart to the Commercial leadership team, delivering the collateral, training, RFP support, and deal-stage content that shortens sales cycles — and take shared ownership of the commercial outcomes that result. Leadership & Executive Alignment — Build, mentor, and scale a high-performing marketing organization. Drive alignment across executive leadership, and represent commercial marketing as a full voice at the leadership table. What You Bring: - 10+ years of B2B marketing experience, including 5+ years in a senior leadership role building, scaling, and running high-performing marketing teams and budgets in high-growth environments; healthcare, digital health, or a highly regulated B2B/B2B2C environment strongly preferred. - A demonstrated track record of owning a number — pipeline, revenue influence, LTV/CAC, or similar — and being able to speak concretely to how you moved it. - Deep understanding of the healthcare ecosystem, with direct experience marketing to and negotiating credibility with payers, employers, and health systems. - Fluency with modern marketing automation and MarTech stacks (HubSpot a plus), and genuine enthusiasm for using AI tools to increase team leverage, speed, and creative output — you see AI as a lever for competitive advantage, not a compliance checkbox. - Experience owning and managing a significant marketing budget. - Proven success architecting and executing data-driven ABM strategies that penetrate large enterprise accounts and accelerate sales pipelines. - Executive presence: comfortable operating and influencing at the CMO/C-suite and board level, translating strategy into a story that lands with non-marketers. - A bias toward action — someone who moves from strategy to execution without needing to be pushed, and who treats ambiguity as something to resolve rather than escalate. - Strong people leadership: a track record of hiring, mentoring, and retaining strong marketers, and of building a team culture that expects ownership rather than assigns tasks. At this time, Midi is unable to provide visa sponsorship . Candidates must be authorized to work in the U.S. without current or future sponsorship needs. The salary for this role is 250,000-300,000 annually. Final compensation will depend on experience, skills, and qualifications. This role is also eligible for additional compensation, including equity and benefits. While you’re waiting for us to review your portfolio, here’s some fun content to check out 🎥 https://www.youtube.com/watch?v=1px7i6MVjNg LI- JA1 At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Staff Software Engineer, Full Stack (Full-time) Location: Hybrid — San Francisco Bay Area (Palo Alto or San Francisco office, Monday/Thursday in-office) Salary Range: $210,000 – $250,000 + equity + benefits Job Type : Full-time, W2 About Midi Health Midi Health is the largest virtual care clinic for women in midlife navigating perimenopause, menopause, and other hormonal transitions. We combine expert clinicians, evidence-based protocols, and a modern technology platform to deliver care that has historically been underserved by the healthcare system. We're a fast-growing, mission-driven company building the infrastructure and products that define this new category of care. How We Work - Hybrid by design. 2 days/week in-office (Monday and Thursday) in Palo Alto or San Francisco, 3 days remote. We believe high-trust teams are built in person and scaled remotely. - AI-native engineering. We expect every engineer to be fluent with modern AI coding tools (Claude Code, Cursor, Copilot, and similar) and to actively push the frontier of how we build software. - Low-ego, high-curiosity. We approach disagreement with humility and technical rigor, not politics. We invest in each other's growth. - Outcome-oriented. We move fast, own our work end-to-end, and balance speed with the durability that healthcare demands. The difference you will make We are looking for a Staff Fullstack Engineer to serve as a technical pillar within our Engineering Org. As we scale, you will be a hands-on technical driver, distilling complex understanding from across Midi into cohesive technical roadmaps and products that help us revolutionize women's healthcare. What you will do - Analyze complex technical problems and lead architectural reviews across multiple teams to prevent technical debt, establish cross-service patterns, and ensure the long-term sustainability of Midi’s healthcare ecosystem. - Act as a 'part-time product manager for technology,' advocating for critical infrastructure upgrades that enable future business velocity. - Craft exceptional, thoughtful, scalable and flexible products and code, balancing for speed of execution and scalability - Actively shape engineering culture by establishing best practices for automated testing, CI/CD, and high-quality code across the entire stack. - Analyze high-level technical and business problems and architect elegant, flexible solutions that account for long-term scalability and business growth. - Partner with Executive Leadership, Product, Marketing, and Clinical Stakeholders to identify unmet customer and operational needs, translating business goals into technical strategies that deliver outcomes for our patients and clinicians - Formally and informally mentor senior and junior engineers, fostering a culture of curiosity, humility, and technical excellence. About You - You have 10+ years of experience building and scaling complex engineering solutions, with a proven track record of leading large-scale architectural migrations in a startup environment. - You possess proven production experience in Django/DRF and React/Next.js or similar technologies. - You are comfortable operating at a high level of abstraction, translating vague product and growth goals into concrete technical roadmaps. - You bring a versatile background in building consumer-facing products alongside deep expertise in architecting complex operational and workflow management systems. - You are a power-user of agentic coding tools and LLM’s (e.g., Claude Code, GitHub Copilot) to accelerate development and mentor the team on high-leverage prompting and code-auditing strategies. - You help create a respectful, low-ego team environment, approaching discussions with curiosity and humility. At this time, Midi Health is not able to sponsor or take over sponsorship of any employment visa (including H-1B, TN, or other work authorization). Applicants must be authorized to work in the U.S. without current or future visa sponsorship. While you are waiting for us to review your resume, here is some fun content to check out. Midi 2024 in Review Women Leaders Invest in Midi Patient Testimonials At Midi Health, we are committed to pay transparency and equity. The estimated salary range for this role is $210,000-$250,000 per year, based on factors such as experience and skills. In addition to base salary, employees are eligible for a wide range of benefits and equity in the company, We believe in fair and competitive compensation practices that align with our values of equity and inclusion. If you have any questions about how we determine pay, we’re happy to discuss further in the hiring process. li-ps1 At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Department: Legal Location: Remote, U.S. Employment Type: Full-time Reports To: Chief Legal Officer About Midi Health At Midi Health, we are redefining healthcare for women in midlife. Our virtual care model connects patients with specialized clinicians and personalized care plans, making high-quality menopause and midlife healthcare accessible across the country. The Role We are seeking a Senior Counsel (Commercial Contracts & Partnerships) to lead legal support across Midi’s commercial ecosystem. In this role, you will own a broad deal portfolio—including payor, strategic partnership, enterprise commercial, vendor, marketing, and influencer agreements. We are looking for a practical, business-minded deal lawyer who can effectively manage risk, drive revenue velocity, and build scalable contracting processes as Midi expands nationwide. Reporting directly to the Chief Legal Officer, you will serve as a key legal partner to business leaders across Commercial, Payor, Marketing, Finance, Clinical, Product, and Operations. Key Responsibilities Commercial Contracting - Draft, review, negotiate, and manage commercial agreements, including master services agreements, statements of work, order forms, amendments, renewals, business associate agreements, data processing agreements, and other transaction documents. - Advise internal stakeholders on contract structure, risk allocation, approvals, escalation points, and implementation requirements. - Maintain and improve contract templates, clause libraries, fallback positions, playbooks, and approval workflows. - Review customer, partner, and vendor paper and identify issues involving indemnification, limitation of liability, insurance, intellectual property, confidentiality, data rights, audit rights, termination, publicity, and regulatory compliance. - Support high-volume contracting while escalating material, novel, or strategically significant issues to the Chief Legal Officer. Payor & Healthcare Partnerships - Support agreements with health plans, employers, benefits consultants, brokers, third-party administrators, healthcare platforms, and other strategic partners. - Draft and negotiate payor and partnership agreements involving referrals, patient access, care delivery, implementation, reporting, fees, performance standards, clinical services, marketing, and data sharing. - Partner with Commercial and Strategic Alliances teams from initial opportunity through negotiation, signature, implementation, renewal, and termination. - Advise on healthcare contracting issues involving fee structures, patient choice, clinical independence, licensure, privacy, business associate obligations, quality measures, service levels, and regulatory risk. - Help create repeatable contracting frameworks for Midi’s growing partner ecosystem. Vendor & Procurement Agreements - Review and negotiate vendor agreements, SaaS agreements, professional services agreements, technology agreements, marketing agreements, and operational contracts. - Assess vendor risk based on data access, clinical impact, patient-facing activity, operational criticality, contract value, and security posture. - Coordinate with Procurement, Finance, Information Security, Privacy, Product, and Operations on vendor intake, diligence, approvals, renewals, and offboarding. - Support vendor notices, amendments, termination letters, transition documentation, and contract rationalization. - Improve vendor contracting standards, templates, workflows, and reporting. Influencer, Marketing & Consumer Agreements - Draft and negotiate influencer, creator, affiliate, sponsorship, ambassador, media, and marketing agreements. - Advise Marketing and Brand teams on disclosures, endorsements, testimonials, health claims, advertising substantiation, intellectual property, usage rights, exclusivity, approvals, and content takedown rights. - Support consumer-facing initiatives involving Midi’s store, supplements, compounded cosmetics, patient education, social media, and digital campaigns. - Coordinate with regulatory and privacy counsel on claims, consumer data, patient stories, testimonials, and health-related marketing content. Contract Management & Legal Operations - Maintain contract repositories, matter trackers, renewal calendars, obligation trackers, and reporting processes. - Help implement and improve Midi’s contract lifecycle management system, including intake, templates, approval routing, signature, storage, renewals, and post-signature obligations. - Develop practical guidance that enables business teams to use approved templates and resolve routine contract questions efficiently. - Identify recurring negotiation issues and convert them into playbooks, standard language, and self-service resources. - Use legal technology and artificial intelligence tools responsibly to improve contract review, drafting, issue spotting, and knowledge management. Cross-Functional Legal Advice - Serve as a trusted legal advisor to Commercial, Strategic Alliances, Payor, Finance, Procurement, Marketing, Clinical, Product, Privacy, Information Security, and Executive Leadership teams. - Explain contract terms and legal risk in clear business language. - Balance speed, revenue objectives, patient impact, and risk management when recommending deal structures and negotiation positions. - Coordinate with outside counsel on specialized commercial, healthcare, privacy, intellectual property, and regulatory matters. What We’re Looking For Required Qualifications - Education & Bar Admission: J.D. from an accredited law school and active membership in good standing in at least one U.S. state bar (California bar preferred). - Experience: 8+ years of practicing legal experience with substantial time focused on drafting and negotiating commercial agreements. - Healthcare Domain Depth: Meaningful healthcare legal experience advising a healthcare provider, digital health company, telehealth business, health plan, healthcare services company, or healthcare-focused law firm. - Practice Background: Experience working at a law firm and/or in-house legal department (ideally a mix of both). - Contracting Breadth: Substantial experience across at least three of the following: payor agreements, strategic partnerships, vendor agreements, SaaS agreements, professional services, marketing agreements, influencer agreements, DPAs, or BAAs. - Legal Tech & AI: Proficiency using legal technology and artificial intelligence tools responsibly to enhance efficiency and drafting precision. Preferred Qualifications - Experience in digital health, virtual care, women’s health, pharmacy, supplements, compounded products, or consumer healthcare. - Experience negotiating directly with health plans, enterprise employers, benefits consultants, brokers, or healthcare platforms. - Familiarity with FTC advertising and endorsement issues, health claims, patient testimonials, or influencer marketing. - Experience supporting HIPAA, state health privacy, information security, and healthcare data requirements within commercial transactions. - Hands-on experience implementing or administering CLM systems (e.g., Ironclad, Salesforce, DocuSign CLM) and building contract playbooks or clause libraries. Key Competencies - Commercial Dealmaking & Judgment: Practical, business-oriented approach to risk with strong contract judgment and the ability to distinguish routine terms from material risk requiring escalation. - Prioritization & Speed: Ability to manage multiple high-velocity negotiations and diverse cross-functional stakeholders simultaneously without sacrificing attention to detail. - Clear Communication: Ability to translate complex legal terms and risks into clear, actionable business recommendations. - Adaptability & Collaboration: Comfortable operating with ambiguity, building processes in a high-growth environment, and working with humility, curiosity, and persistence. - Mission Alignment: Commitment to Midi’s mission of expanding access to high-quality healthcare for women in midlife. Compensation & Benefits - Base Salary Range: $185,000 - $215,000 / year. Final compensation will be determined based on candidate experience, skills, location, qualifications, and internal equity. - Additional Comp: Eligible for equity and benefits. Our Benefits Include: - Comprehensive Medical, Dental, and Vision coverage - 401(k) retirement plan - Flexible Paid Time Off (PTO) - New-hire home office equipment stipend + monthly remote work stipend - Dynamic, remote-first company culture Why Join Midi Health? Midlife women’s health has been neglected by traditional healthcare for far too long. At Midi, we are changing that by building the nation’s leading virtual care clinic dedicated to menopause and midlife care—one of the fastest-growing sectors in digital health. As Senior Counsel, you won't just be reviewing contracts; you will be architecting the strategic partnerships, payor agreements, and commercial frameworks that allow us to scale nationwide. You’ll join a collaborative, high-velocity legal team where your business judgment is trusted, your work directly drives revenue, and your impact is felt by thousands of women receiving life-changing care every single day. LI-MB1 At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Nurse Practitioner - Asynchronous Care Department: Nurse Practitioner Reports to: Clinical Manager Employment type: Full-time, exempt Schedule: 1.0 FTE (40 hours per week), Monday–Sunday based on business needs Compensation: $100,000–$115,000 annually Location: Remote; all work must be completed within the United States About the Role The Async Nurse Practitioner provides patient-centered clinical care through inbox management, prescription processing, lab and diagnostic review, and urgent visit coverage. This role helps ensure patients receive timely care, safe medication management, and clear, supportive communication while advancing clinical quality and operational efficiency across IWC. Working primarily in an asynchronous environment, the NP responds to patient messages, manages medication and refill requests, reviews critical results, and transitions patients to same-day or next-day visits when direct evaluation is needed. What You’ll Do Patient Messaging and Care Coordination - Manage the Coverage Inbox, including patient questions, follow-up needs, and symptom-related messages - Assess patient needs and route messages appropriately - Collaborate with clinicians and other members of the care team as needed - Provide patients with clear, supportive communication, education, and next steps - Maintain timely and accurate documentation of patient interactions and care plans Prescription Support - Review and process asynchronous prescription and refill requests within the scope of licensure - Evaluate requests for clinical appropriateness, accuracy, and safety - Ensure all prescribing decisions and follow-up plans are appropriately documented - Help streamline patients’ access to medications while maintaining clinical quality and compliance Lab and Safety Review - Review flagged and critical laboratory results and other inbound diagnostics - Determine and initiate appropriate clinical follow-up - Escalate urgent or complex findings when needed - Document clinical decisions, patient communication, and plans of care Same-Day and Next-Day Visits - Conduct same-day and next-day visits when urgent needs or inbox concerns require direct evaluation - Provide timely assessment, treatment, and patient education - Support continuity of care by appropriately transitioning patients from asynchronous messaging to synchronous visits Just-in-Time Clinical and Project Support - Provide clinical support in response to emerging patient-care and business needs - Participate in project-based clinical work, including critical lab follow-up and review of inbound diagnostics - Contribute to initiatives that improve care quality, patient safety, and operational efficiency Approximate Work Allocation Work allocation may change based on patient volume and business needs. - 60%: Coverage Inbox and patient communication - 20%: Same-day and next-day visits - 10%: Asynchronous prescription processing - 10%: Just-in-time clinical and project-based work, including critical lab review, follow-up, and inbound diagnostic review Qualifications - Active national board certification as a Nurse Practitioner - Licensure requirements: Active, unrestricted Nurse Practitioner licensure and prescriptive authority in a minimum of five (5) U.S. states , including at least one of the following: California, New Jersey . Additional active state licenses are preferred, with strong preference given to candidates licensed in ten (10) or more states . State licensure requirements are subject to change based on business needs. - Minimum of three (3) years of clinical experience independently managing perimenopause, menopause, and hormone replacement therapy, including prescribing and titrating estrogen, progesterone, and testosterone - Minimum of one (1) year of clinical experience evaluating, prescribing, and monitoring pharmacologic obesity treatments, including GLP-1 agonists - Minimum of three (3) years of experience autonomously managing a longitudinal patient panel, including independent diagnostic ordering, lab review, and therapeutic planning, without routine physician co-management except where collaboration or supervision is required by state law - Minimum of three (3) years of experience delivering synchronous telehealth in a remote, non-clinic-based, productivity-driven environment - Demonstrated ability to operate multiple systems simultaneously, including an EHR, video-conferencing software, clinical decision-support systems, AI scribe tools, and communication platforms such as Slack and Notion - Asynchronous patient-care experience strongly preferred - Ability to communicate clearly, compassionately, and efficiently in a written-first clinical environment - Strong clinical judgment, organizational skills, and attention to detail Working Conditions - Remote, virtual work environment - Reliable, secure internet connection required - Prolonged periods of sitting and computer use - Extended time working across multiple digital platforms At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Department: Legal Location: Remote, U.S. Employment Type: Full-time Reports To: Chief Legal Officer About Midi Health At Midi Health, we are redefining healthcare for women in midlife. Our virtual care model connects patients with specialized clinicians and personalized care plans, making high-quality menopause and midlife healthcare accessible across the country. The Role We are seeking a Senior Counsel (Healthcare Regulatory, Privacy & Employment), to serve as a practical, business-oriented advisor across Midi’s clinical, operational, people, product, and commercial functions. In this role, you will help Midi navigate the evolving legal and regulatory landscape of a high-growth digital health company while building scalable processes that support clinicians, employees, patients, and the business. The ideal candidate brings deep healthcare regulatory experience, sound business judgment, strong communication skills, and the ability to move seamlessly between strategic counsel and hands-on execution. Key Responsibilities Healthcare Regulatory & Clinical Operations - Advise on federal and state healthcare regulatory matters affecting Midi’s virtual care clinic, clinicians, patients, and supplement-related activities. - Monitor and advise on requirements involving telehealth, physician and nurse practitioner licensing, scope of practice, corporate practice of medicine, fee splitting, professional entities, prescribing, pharmacy operations, compounded products, and patient communications. - Support regulatory analysis relating to hormone therapy, non-hormonal medications, supplements, compounded cosmetics, clinical protocols, patient education, marketing claims, and consumer-facing materials. - Partner with Clinical and Operations teams on clinician onboarding, licensing, credentialing, supervision, delegation, medical practice governance, and regulatory documentation. - Advise on relationships with health plans, employers, benefits platforms, pharmacies, laboratories, and other healthcare partners. - Coordinate with outside healthcare regulatory counsel on specialized or high-risk matters and manage work product for practical implementation. Privacy, Data Protection & Security - Advise on HIPAA, state health privacy laws, consumer privacy laws, marketing privacy, digital health data, and data-sharing arrangements. - Review and negotiate business associate agreements, data processing agreements, privacy addenda, security exhibits, patient-facing notices, vendor terms, and clinical data-use provisions. - Support privacy-by-design reviews for products, websites, patient tools, marketing initiatives, analytics, artificial intelligence, and new business models. - Partner with Information Security, Product, Engineering, and Operations on incident response, breach analysis, data retention, and regulatory inquiries. - Maintain practical privacy guidance, templates, playbooks, and training for business and clinical stakeholders. Employment & Workforce Matters - Partner with People and business leaders on employment agreements, offer letters, contractor arrangements, restrictive covenants, separations, workplace policies, investigations, and employee relations matters. - Advise on wage-and-hour issues, worker classification, leave, accommodations, workplace conduct, pay practices, and multistate workforce requirements. - Support the legal aspects of clinician employment and contractor relationships, including licensing, supervision, confidentiality, intellectual property, and professional obligations. - Coordinate with outside employment counsel on investigations, agency matters, executive issues, and other specialized matters. Compliance, Policy & Legal Operations - Help build and maintain compliance policies, procedures, training, risk assessments, and monitoring programs. - Translate legal and regulatory requirements into clear guidance, approval workflows, and operational controls. - Maintain regulatory trackers, matter summaries, escalation protocols, and documentation standards. - Identify recurring legal questions and convert them into templates, playbooks, and self-service guidance. - Support legal department initiatives involving legal technology, contract workflows, knowledge management, and responsible use of artificial intelligence. Cross-Functional Legal Advice - Serve as a trusted legal partner to Clinical, Operations, Product, Marketing, People, Finance, Information Security, Commercial, and Executive Leadership teams. - Provide clear recommendations that distinguish routine matters from issues requiring executive or outside counsel escalation. - Research and monitor legal, regulatory, and enforcement developments affecting digital health and women’s healthcare. What We’re Looking For Required Qualifications - Education & License: J.D. from an accredited law school and active membership in good standing in at least one U.S. state bar (California bar membership preferred). - Experience: 8+ years of practicing legal experience. - Domain Expertise: Substantive healthcare regulatory and privacy experience (including HIPAA and state health privacy laws), advising healthcare providers, digital health platforms, telehealth businesses, health plans, or healthcare-focused law firms. - Practice Background: Experience working in-house at a digital health or healthcare company, at a major law firm, or a combination of both. - Workforce & Operations: Demonstrated experience supporting multistate or remote clinical/employee workforces. - Technology: Proficiency using artificial intelligence tools responsibly to enhance efficiency and work quality. Preferred Qualifications - Experience in women’s health, virtual care, menopause care, pharmacy/prescription products, or consumer health products. - Familiarity with FDA, DEA, FTC, OCR, state medical boards, or state nursing boards. - Proven track record of building compliance programs, legal playbooks, and operational workflows from the ground up. Key Competencies - Commercial Mindset: Ability to balance legal risk with business goals and provide clear, actionable guidance. - Prioritization: Strong issue-spotting and organizational skills with the ability to manage competing priorities in a fast-paced environment. - Communication: Ability to convey complex legal concepts simply to non-lawyer stakeholders and executive leadership. Compensation & Benefits - Base Salary Range: $185,000 - $215,000 / year. Final compensation will be determined based on candidate experience, skills, location, qualifications, and internal equity. - Additional Comp: Eligible for equity and benefits. Our Benefits Include: - Comprehensive Medical, Dental, and Vision coverage - 401(k) retirement plan - Flexible Paid Time Off (PTO) - New-hire home office equipment stipend + monthly remote work stipend - Dynamic, remote-first company culture Why Join Midi Health? Midlife women’s health has been neglected by traditional healthcare for far too long. At Midi, we are changing that by building the nation’s leading virtual care clinic dedicated to menopause and midlife care—one of the fastest-growing sectors in digital health. As Senior Counsel for Healthcare Regulatory, Privacy & Employment, you will sit at the very center of our operations—shaping how we deliver telehealth, protect sensitive health data, and support a nationwide workforce of specialized clinicians. You won't just react to regulatory shifts; you’ll build the scalable compliance, privacy, and clinical governance infrastructure that enables Midi to expand safely and rapidly. If you’re looking for a role where your regulatory expertise directly safeguards patients, empowers clinicians, and unlocks company growth, we’d love to connect. LI-MB1 At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Nurse Practitioner Integrated Women’s Care (IWC) Employment Type: Full-Time FLSA Status: Exempt Compensation: $55 - $70 / hour, based on geographic location Reports To: Nurse Practitioner Manager Work Location: Remote — must live in Washington; work must be completed within the United States Schedule: Between 7:00 am – 7:00 pm, patient local timezone You built your career caring for women at a time when the healthcare system largely ignored them. You know HRT, you understand the complexity of perimenopause, and you’ve spent years earning the clinical instincts it takes to actually get this right. Now you want to do it at scale — for more patients, with fewer barriers, and in a practice model that matches how you already think and work. That’s what Midi is. A fully virtual, fast-paced clinical environment built specifically around women’s midlife health — and designed for NPs who are ready to practice at their best. THE ROLE You’ll carry a full patient panel, managing perimenopause, menopause, weight, sexual health, mood, and sleep — all virtually. This is ongoing, relationship-based care, which means your patients come back to you — visit after visit, over months and years. You’ll prescribe and independently manage HRT (estrogen, progesterone, testosterone), evaluate patients for pharmacologic weight management including GLP-1 therapies, and make autonomous clinical decisions every day. It’s a high-volume environment. Documentation, follow-through, and productivity benchmarks are part of the job — and the NPs who thrive here don’t fight that reality, they’re built for it. If you’re the kind of clinician who runs efficient visits without sacrificing warmth, closes every loop without being reminded, and moves comfortably between patients and platforms, you’ll feel at home here. WHO THRIVES HERE Our most successful NPs tend to share a few things in common: - They are genuinely passionate about women’s midlife health — this isn’t a stopover, it’s their calling - They are fluent with technology — EHR, video, AI scribe tools, Slack, clinical decision support — and they adapt quickly when tools change - They hold themselves to a high standard without needing to be managed toward it - They can carry a full panel, hit productivity targets, and still make every patient feel like the only one - They’ve practiced independently long enough to trust their own clinical judgment - They believe that listening deeply and documenting accurately are both forms of excellent care MINIMUM QUALIFICATIONS - Reside within the state of Washington - Active board certification: FNP-C / FNP-BC or WHNP-BC - 3+ years independently managing perimenopause and menopause patients - 3+ years independently prescribing and titrating HRT - 3+ years managing a continuous NP patient panel — building ongoing relationships and making autonomous clinical decisions over time - 3+ years of synchronous telemedicine experience - 1+ year evaluating and prescribing pharmacologic weight management therapies, including GLP-1 agonists - Multiple active state licenses (DEA preferred) - Preferred: certification in Menopause (MSCP) and/or Obesity Medicine WHY MIDI - A patient population that is engaged, informed, and deeply grateful for real care - Full clinical autonomy within a supportive, protocol-driven framework - Fully remote with scheduling between 7am–7pm patient local time - Desirable benefits package - Accredited training eligible for Continuing Education (CE) - Clinician Professional Development Allowance - Paid time off - A team that takes women’s health as seriously as you do WORKING ENVIRONMENT This is a fully remote position requiring reliable high-speed internet access and the ability to work effectively in a virtual environment. The role involves prolonged computer use, including extended periods of sitting, video conferencing, and electronic documentation. To support patient access and business needs, occasional evening, weekend, or multi-time-zone coverage may be required. At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Clinical Advisor (MD/DO) – Expert in Perimenopause & Menopause Care Employment Type: 0.5 FTE (20 hours / week) Compensation: $110/hr (W2) Schedule: Mon–Fri, 10am–7pm PT Reports To: Christy Beyer, MD, Medical Director About the Opportunity Midi Health is the leading virtual clinic for women in midlife. We’re transforming the way perimenopause and menopause are treated—replacing guesswork, dismissal, and stigma with expert, evidence-backed care. We are looking for a Clinical Advisor who is a true subject matter authority—one of the top national experts in perimenopause and menopause care. This role is critical to supporting our fast-growing clinician team and ensuring exceptional, safe, and timely care for our patients. If you’re a physician whose expertise in midlife women’s health rises far above the standard—and you want to help redefine care for millions of women—this is the role for you. What You’ll Do - Serve as the go-to clinical expert for clinician questions and escalations (30 min response time) - Support patient care, including escalated and DEA-required visits - Review time-sensitive patient cases, labs, and inbox items - Identify clinical trends and share insights with leadership - Participate in Doc of the Day coverage - Help refine and support Midi’s clinical guidelines and care protocols - Partner with the Medical Director on clinical quality, education, and safety - Fulfill state-required collaborating physician duties in the states Midi designates. What Makes You a Fit - Board Certified MD/DO - <strong data-start="1786" da

Who We Are Midi Health is the only comprehensive virtual care clinic focused on helping women navigate perimenopause, menopause, and other midlife health challenges. Our care model combines expert clinicians, technology-enabled care delivery, and evidence-based treatment to provide women with convenient, compassionate, and personalized care. We accept most major PPO insurance plans and provide care through telehealth visits, asynchronous messaging, and responsible prescribing of medications, supplements, and other therapies. At Midi, we’re building the future of women’s healthcare — and we’re growing quickly. Where We’re Based We are a fully remote company, and this opportunity is open to candidates located within the United States. The Opportunity Midi Health is looking for a Licensing Specialist (Contractor) to help establish a strong foundation and best-practice workflows for our licensing efforts. Reporting to the Manager of Licensing & Credentialing, this role will support and drive licensing-related projects across multiple states. As a growing startup, this role requires adaptability — licensing priorities and responsibilities may evolve based on business needs. The Licensing Specialist (Contractor) will play a key role in supporting provider onboarding, managing licensure processes, and ensuring compliance with applicable state regulations, including collaborative practice agreement requirements where applicable. What You’ll Do - Manage end-to-end provider licensing, including application preparation, submission, and follow-up across multiple states - Coordinate and track licensing timelines, proactively following up to avoid delays - Assist with the development and maintenance of workflows and processes for licensing operations - Support the execution and management of Collaborative Practice Agreements (CPAs) across applicable states - Ensure compliance with state-specific CPA requirements, including supervision ratios, documentation, and renewal timelines - Proactively follow up with providers and collaborating physicians to obtain required CPA documentation and signatures - Coordinate the preparation, distribution, and completion of CPA agreements via DocuSign - Maintain accurate and up-to-date CPA and licensing records within Verifiable and internal tracking systems - Monitor CPA expiration dates and ensure timely renewals and updates - Partner with internal stakeholders to ensure CPA requirements are met prior to provider activation <li data-section-id="1pifmq6" data-start="2549"

📍 Hybrid, Palo Alto (Hybrid – 2 days/week in office) Reports to: Director Data Science + Analytics About the Role Join Midi Health as a Growth Analyst. As we scale our D2C and B2B segments (partnering with health systems and employers) and deepen our analytical capabilities across marketing channels, we need a data-driven analyst to grow alongside us. In this role, you will play a critical part in developing actionable dashboards and uncovering insights to drive user conversion. If you love data visualization, story telling, and diving deep into funnel analytics to drive business impact, this is the perfect opportunity to accelerate your career. What You’ll Do - Dashboarding & Reporting: Develop, iterate, and maintain comprehensive reports and automated dashboards using our visualization platforms to track KPIs and keep cross-functional stakeholders informed. - Funnel & Conversion Analysis: Analyze the end-to-end user journey. - B2B Growth Support: Partner with the growth and commercial teams to track performance and scale our B2B initiatives across health system and employer partnerships. - Lifecycle Marketing Support: Support the lifecycle marketing team by tracking engagement metrics, user re-engagement campaigns, and email/SMS performance. - Grow & Own: Work closely with your mentor to upskill, refine your analytical frameworks, and eventually transition into a senior role owning specific growth and marketing analytics domains. What You Bring - Passion for Women's Health Tech: A genuine interest in Midi’s mission to close the gap in midlife care and improve healthcare outcomes for women. - Experience: 2-4 years of experience in data analytics, marketing analytics, growth, or a related field. - Technical Skills: Proficiency in SQL and data visualization/BI tools (e.g., QuickSight, Tableau, Looker). Strong hands-on experience with event-based analytics platforms (e.g., Amplitude, Mixpanel) and Ad Platform dashboards (Meta, Google, etc.). - Analytical Capabilities: Ability to analyze conversion funnels and translate complex data points into a clear narrative. Strong attention to detail in reporting and maintaining data integrity. - AI Adoption & Tech Fluency: Comfortable integrating generative AI tools (like Claude) and modern platform AI agents into your daily data workflows to write code faster, troubleshoot tracking schemas, and scale analytics output. - Experimentation: Heavy statistical experimentation experience is not required. A basic understanding of straightforward A/B testing is sufficient, and you will learn as you go. - Growth Mindset: You are eager to learn, highly collaborative, and excited to be mentored by senior team members while building the foundation to become a domain owner. Interview Process: Recruiter Screen- 30 mins Hiring Manager Screen- 45 mins Technical Screen- 1hr Panel Interviews- 2-3 hours

Clinical Advisor (MD/DO) National Authority in Perimenopause & Menopause Care Employment Type: 0.5 FTE (20 hours/week) Compensation: $110/hour (W2) Schedule: Shifts scheduled Monday–Friday between 5:00 a.m. and 5:00 p.m. PT Reports To: Christy Beyer, MD, Medical Director About the Opportunity Midi Health is the leading virtual clinic dedicated exclusively to women in midlife. We are redefining how perimenopause and menopause are understood and treated through expert, evidence-driven clinical care delivered at scale. We are seeking a Clinical Advisor who is a true subject matter authority in perimenopause and menopause care—an experienced physician whose clinical judgment is trusted in the most complex scenarios. This role is central to supporting our rapidly growing clinician team and ensuring the highest standards of safety, quality, and clinical excellence across the organization. This is not a routine clinical role. It is designed for physicians who routinely manage complex, multi-comorbidity cases , serve as escalation points for other clinicians, and bring national-level expertise in midlife women’s health. What You’ll Do - Serve as the primary clinical authority for real-time clinician questions and escalations, with a required 30-minute response time - Support direct patient care, including escalated visits and DEA-required encounters - Review and manage time-sensitive patient cases , laboratory results, and clinical inbox items - Identify patterns, risks, and opportunities for improvement, and share insights with clinical leadership - Participate in Doc of the Day coverage - Fulfill physician collaboration

Eligibility Specialist (Contract) @ Midi Health: 👩⚕️💻 We are seeking a dedicated Eligibility Specialist (contract) to join our Revenue Cycle team. The ideal candidate will be responsible for verifying patient insurance coverage and ensuring eligibility for services, while also maintaining a smooth billing process. You will play a critical role in ensuring patients understand their coverage and financial responsibility before services are rendered by our clinicians. This role requires strong attention to detail, exceptional communication skills, and experience with systems like AthenaHealth, payer portals, and Zendesk. Business impact 📈 - Accurately verify patient insurance coverage, benefits, and eligibility using systems like AthenaHealth and payer portals. - Obtain and track pre-authorizations for services when required by the payer. - Identify primary and secondary insurance coverage to ensure proper coordination of benefits and avoid future claim denials. - Maintain accurate and up-to-date documentation of insurance verification outcomes in the system, ensuring billing compliance. - Collaborate with billing specialists and patients to resolve eligibility-related issues, claim holds, or denials. - In collaboration with Operations team, maintain proprietary insurance-provider mapping database to ensure billing compliance - Notify patients of any discrepancies in coverage or issues with their insurance eligibility, providing patients with clear guidance and options. - Ensure patient insurance information is correctly recorded and maintained for accurate billing and reimbursement. - Conduct follow-up on pending insurance verifications to prevent delays in billing or service delivery. - Use AthenaHealth, payer portals and other tools efficiently to confirm patient eligibility and verify coverage before appointments. What you will need to succeed: 🌱 - Minimum of 2 years of experience in medical billing, front office, insurance verification, or eligibility-related roles. . - Proficient with AthenaHealth or another EHR, insurance payer portals and other eligibility verification systems. - Must have eligibility experience with major commercial plans, across multiple states in a telehealth model - Strong verbal and written communication skills, with the ability to explain complex insurance details to patients and internal team members. - Proven ability to investigate, resolve, and prevent issues related to insurance verification and eligibility. - High degree of accuracy in verifying patient data and maintaining records. - Ability to thrive in a fast-paced, growing environment, while maintaining a focus on patient satisfaction and operational excellence. Who You Are: You are an organized and detail-oriented professional with a deep understanding of insurance policies and coverage verification. Your strong communication skills and problem-solving abilities allow you to de-escalate patient concerns and resolve insurance issues effectively. You are adaptable, proactive, and capable of managing multiple tasks while ensuring the accuracy and integrity of patient information. Your focus on teamwork and patient care makes you a key player in ensuring the revenue cycle runs smoothly and efficiently. Pay: $20 hour *Please note this is a 1099 independent contractor oppor

Interested in Midi, but haven't found an open role that suits you? We invite you to join our Talent Network so we can stay connected. At Midi, we're always on the lookout for exceptional talent to enhance our team. By joining our Talent Network, you can expect the following benefits: - Opportunities for Future Roles : We'll notify you about new openings that may be a good match for your skills and interests. - Stay up-to-date about Midi Health : Receive occasional emails about Midi Health, what we're up to and more in-depth looks into the impacts we're creating If you're unsure about whether you're a fit for Midi, we encourage you to join our Talent Network anyway! It's a commitment-free way to explore potential opportunities, and you can opt out at any time if you decide it's not for you. By providing your phone number you consent to possible be texted in relation to jobs that would be related to your background. You are free to opt-out at any time if texting communication occurs from Midi Health. If you have any questions, please see our Privacy Policy At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

The Role Midi is seeking a Product Manager to lead the evolution of the systems powering our care delivery. This role is at the heart of our clinician experience, telehealth platform, and clinical operations infrastructure. You won’t just manage tools; you’ll build the operating system that allows Midi clinicians to deliver high-quality, scalable care. As Midi grows, so does the complexity of care. We need a systems-thinker who can reduce administrative friction, automate repetitive tasks, and allow clinicians to focus on patients. You will turn messy workflow challenges into clear product direction and measurable improvements. The Opportunity You will own critical segments of our clinical infrastructure, moving from problem discovery to cross-functional delivery. Key focus areas include: - Clinical Workflow Infrastructure: Define the evolution of our EHR environment and clinician-facing interfaces. - Inbox Automation: Optimize the lifecycle of clinical tasks through AI, smart routing, and prioritization to reclaim clinician time. - Unified Telehealth Experience: Advance a cohesive ecosystem for patient messaging, visit documentation, and internal tasking. - Internal Tools & Integrations: Partner with Engineering, Data, and IT to build the dashboards and automation necessary for sustainable growth. What You’ll Do - Map and analyze clinician workflows through shadowing and data to find high-leverage friction points. - Translate operational needs into clear requirements, technical specs, and implementation plans. - Partner with Engineering and Clinical Ops to decide whether a problem calls for software, configuration, or process change — and drive the build. - Use AI-enabled tools to accelerate the work while holding the bar on reliability and data privacy. - Define success metrics and use data to measure gains in quality, efficiency, and clinician experience. - Drive rollout and adoption: launch planning, training coordination, and post-launch iteration. What We’re Looking For Product Development and Systems Experience - 4+ years in product management, technical PM, product operations, or similar, with a track record of partnering with engineering to ship and iterate on complex systems. - Experience owning intricate operational or clinical products — internal tools, platform workflows, EHR systems. - Strong product judgment around workflow design, prioritization, and tradeoffs, including taking ambiguous problems from discovery through measurable improvement. Technical Fluency - Comfortable going deep with engineering on system behavior, integrations, data flows, and implementation tradeoffs — you don't need to be an engineer, but you operate fluently in technical systems. - Familiarity with APIs, vendor integrations, automation tools, or EHR configuration. - Fluent using AI tools to move faster, with the judgment to know where AI accelerates the work and where clinical, operational, or product judgment must stay human-led. Clinical and Operational Orientation - Experience in healthcare, healthtech, clinical operations, telehealth, or another co

Location: Bay Area preferred, or Remote Reports to: VP, People The Role The Midi Health People team is growing fast, and we need someone to build the operating system that powers it. As Director, People Operations, you will be the architect of how the People function runs: the cadences, planning rhythms, data, governance, and process backbone that let the function, and the company, scale with clarity and intention. The operating principle is simple: every recurring lifecycle and experience moment should run as a designed system that is scalable, predictable, and consistent. Key Responsibilities People Operating System - Design and run the operating system of the People team: the people calendar, planning cadences, process documentation, and review rhythms that let the function scale - Build the accountability infrastructure that keeps priorities clear, progress tracked and delivery consistent across the team - Own people policies, handbooks, and operational documentation, keeping them current and accessible Employee Lifecycle Operations - Take a systems and operational approach to the entire employee lifecycle and experience — turning what are often one-off, reactive moments into scalable, predictable, repeatable systems and cadences. This includes: - Onboarding & offboarding: the internal operational lifecycle from offer-accepted through preboarding, background checks, equipment provisioning (in partnership with IT), onboarding into Midi HQ, and a clear offboarding system for both HQ and clinician populations. - Internal moves & growth: operationalizing leveling and titling frameworks, job architecture, and promotion cadences — owning the system and cadence by which they run. - Talent & engagement cadences: the operating rhythm for talent management cycles, performance and calibration cadences, and engagement and pulse-survey cadences — owning the instrumentation and the predictable cadence. - Benefits & program changes: operationalizing benefits and program changes — systems, enrollment mechanics, and change management. People Analytics - Build and maintain people analytics capabilities — ensuring data integrity, reporting accuracy, and strong governance across people systems and the full employee lifecycle - Own Midi's Corporate workforce planning process: building the data infrastructure and forward-looking org design capability that allows the company to stay ahead of its growth rather than react to it - Partner with Finance on corporate headcount planning and forecasting; translate people data into actionable insights for the VP, People and senior leadership Compliance & Risk Management - Ensure compliance with multi-state employment laws, audits, and reporting requirements in partnership with Finance, Legal, and other departments - Own people risk management processes HR Systems & AI Enablement - Set the People team's systems, automation, and AI priorities — define the needs, use cases, and success metrics, and partner with IT, Product, and Engineering to determine prioritization and roadmap. - Own the HRIS and core people systems as the business owner — accountable for requirements, data governance, adoption, and change management. - Model what an AI-native people function looks like Cross-Functional Partnership - Work closely across the People, Talent, IT, Finance, and Product teams to ensure shared processes are well-designed, documented, and consistently executed - Align the People team’s operating rhythm with the company planning cycles and operate effectively in Midi’s collaborative cross-functional model Qualifications - Minimum of 10 years of experience in Business Operations, People Operations or a related function, with a demonstrated track record of building and scaling operational infrastructure in high-growth environments - Strong analytical skills and demonstrated ability in using data to develop insights and foresights - Demonstrated ability to design and implement processes and systems that scale — not just fix what's broken today - Genuine enthusiasm for and experience with AI and automation applied to HR or operational workflows - Highly organized, detail-oriented, and skilled at managing multiple workstreams simultaneously without dropping the ball The interview process will include: 📚 - Meet with our Talent Partner (30- 45 min) - Meet with VP People (45-1 hrmins) - Final Team Interviews (3-4 hours) - Final Working Session Interview(1 hr) At this time, Midi is unable to provide visa sponsorship . Candidates must be authorized to work in the U.S. without current or future sponsorship needs. The salary range for this role is $240,000–$250,000 annually. Final compensation will depend on experience, skills, and qualifications. This role is also eligible for additional compensation, including equity and benefits. While you’re waiting for us to review your portfolio, here’s some fun content to check out 🎥 https://www.youtube.com/watch?v=1px7i6MVjNg LI-JA1 At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Senior Social Media Manager - Contract- Maternity leave covereage We’re building the most trusted, evidence-based education platform in women’s midlife health—and social is one of our most powerful growth and cultural channels. This isn’t a “post and report” social role. This is an opportunity to help make Midi the most trusted, talked-about, and shared voice in midlife health by creating platform-native content that reaches millions of women, earns meaningful engagement, drives brand relevance, and supports real business outcomes. We’re looking for a Senior Social Media Manager to lead the strategy and execution of Midi’s social presence during a maternity leave coverage period. This person will be responsible for continuing to develop our social vision, building scalable content systems, driving creative execution, and using insights and analytics to grow our audience and deepen our connection with women navigating midlife health. The ideal candidate is equal parts creative strategist, social-first storyteller, data-driven operator, and cultural observer—someone who is deeply connected to how people engage online and knows how to turn brand purpose into content that resonates. About the Role As Senior Social Media Manager, you will own the day-to-day strategy, creative direction, and execution of Midi’s social channels, including: Instagram, TikTok, Facebook, LinkedIn, Threads, and YouTube. You’ll help define how Midi shows up culturally, build community, create content that earns attention, and establish social as a meaningful driver of brand awareness, engagement, and growth. Reporting to the Director of Content, you’ll partner closely with influencer, creative, growth, integrated, lifecycle, community, editorial, PR, and clinical teams to ensure social insights and storytelling are integrated across the customer journey. What You’ll Do Own and evolve Midi’s social strategy - Develop and execute Midi’s social media strategy across platforms, defining content pillars, audience engagement strategies, and channel priorities. - Establish platform-specific approaches that balance brand consistency with native social behavior. - Stay ahead of platform updates, emerging formats, and cultural trends to continuously evolve our approach. - Identify opportunities to increase brand awareness, share of voice, and community engagement in women’s midlife health. Build social-first content and creative systems - Own the social content calendar and oversee content development from concept through publishing. - Create and refine workflows that enable consistent, high-quality, platform-native execution. - Partner with creative, design, video, and external partners to bring social concepts to life. - Develop content that educates, entertains, inspires conversation, and fuels word-of-mouth. Drive growth through analytics and experimentation - Analyze channel performance, audience behavior, and cultural trends to optimize content strategy. - Lead test-and-learn experiments across platforms, formats, and storytelling approaches. - Translate social insights into actionable recommendations for marketing and brand teams. Build community and shape conversations - Develop content and engagement strategies that deepen relationships with patients and prospective customers. - Monitor social conversations and identify opportunities to participate in and lead cultural moments around women’s health. - Partner with community, PR, and influencer teams to amplify meaningful moments and manage reactive opportunities. - Use audience feedback to inform broader marketing and customer insights. What You’ll Need to Succeed - 7+ years of social media experience at a consumer brand, agency, or high-growth organization with demonstrated success growing audiences and driving engagement. - Proven experience building and scaling social presence across multiple platforms. - A portfolio showcasing social-first creative thinking, platform-native storytelling, and measurable results. - Strong understanding of social strategy, content creation, community building, paid media, analytics, and digital consumer behavior. - Ability to balance big-picture strategy with hands-on execution, including content development, production, and publishing. - Strong creative instincts with excellent writing and storytelling skills. - Deep knowledge of social platforms, emerging trends, algorithms, and online culture. - Strong analytical mindset with experience using data to inform creative decisions. - Excellent collaboration skills and the ability to influence cross-functional partners. - Ability to thrive in a fast-paced environment, manage multiple priorities, and adapt quickly. Bonus Points - Experience in healthcare, women’s health, wellness, or another high-trust category. - Experience with creator, influencer, or ambassador programs - Startup or high-growth company experience. At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Location: Hybrid — San Francisco Bay Area (Palo Alto or San Francisco office, Monday/Thursday in-office) Salary Range: $170,000 – $210,000 + equity + benefits Job Type : Full-time, W2 About Midi Health Midi Health is the largest virtual care clinic for women in midlife navigating perimenopause, menopause, and other hormonal transitions. We combine expert clinicians, evidence-based protocols, and a modern technology platform to deliver care that has historically been underserved by the healthcare system. We're a fast-growing, mission-driven company building the infrastructure and products that define this new category of care. How We Work: - Hybrid by design. Two days a week in-office (Monday and Thursday) in Palo Alto or San Francisco. We believe high-trust teams are built in person and scaled remotely. - AI-native engineering. We expect every engineer to be fluent with modern AI coding tools (Claude Code, Cursor, Copilot, and similar) and to actively push the frontier of how we build software. - Low-ego, high-curiosity. We approach disagreement with humility and technical rigor, not politics. We invest in each other's growth. - Outcome-oriented. We move fast, own our work end-to-end, and balance speed with the durability that healthcare demands. The Difference You Will Make You'll join a team building the products that power Midi's care — spanning the patient journey (discovery, booking, ongoing care) and the clinician and operational surfaces that deliver that care at scale. You'll drive significant projects from early brainstorming through architecture, execution, rollout, and iteration, shipping user-facing software that meaningfully changes how women experience healthcare. What You Will Do - Design, build, and own full-stack features end-to-end across our patient, clinician, and operational products - Partner closely with product, design, marketing, clinical, and operations stakeholders to turn ambiguous problems into shipped software - Write thoughtful, scalable code that balances speed of execution with long-term maintainability - Contribute to architecture decisions and raise the bar for code quality, testing, and CI/CD practices - Review code, participate in technical discussions, and help teammates level up - Use AI coding tools every day to multiply your output and help the team adopt better workflows About You - 6+ years of experience building and shipping full-stack web applications at production scale - Strong hands-on coding skills in a modern web stack — we use Django/DRF and React/Next.js , but equivalent experience is fine - Seasoned at system design: you can take an ambiguous product problem and produce a clean, pragmatic architecture - Solid command of AI coding tools; comfortable adopting and applying the workflows the team converges on - Good mentorship instincts — you share context generously and help peers grow through code review and pairing - Strong written and verbal communicator; collaborates well with non-engineering stakeholders - Proactive ownership mindset; advocate for automated testing, CI, and high code quality - Low-ego, curious, humble Nice to Have - Experience in healthcare, EHR integrations, or other regulated domains - Prior consumer-facing startup experience Interview Process - Recruiter Screen (30 min) - Hiring Manager Screen (45 min) - Live Technical Assessment (2 sessions: 2 hours) - On-Site Interview and Lunch (4 sessions: 3 hours) While you are waiting for us to review your resume, here is some fun content to check out. Midi 2024 in Review Women Leaders Invest in Midi Patient Testimonials At Midi Health, we are committed to pay transparency and equity. The estimated salary range for this role is $170,000-$210,000 per year, based on factors such as experience and skills. In addition to base salary, employees are eligible for a wide range of benefits and equity in the company, We believe in fair and competitive compensation practices that align with our values of equity and inclusion. If you have any questions about how we determine pay, we’re happy to discuss further in the hiring process. At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here . At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Manager / Senior Manager, Strategic Alliances Location: Remote (U.S.) Reports to: Director of Strategic Alliances The Role At Midi Health, we're redefining healthcare for women in midlife. Following our recent Series D funding and continued rapid growth, we're expanding our Strategic Alliances team to help accelerate our mission and extend our reach through key commercial partnerships. We are seeking a Manager or Senior Manager, Strategic Alliances to own and grow a portfolio of strategic channel partners, including health plans, benefits consultants, and other ecosystem partners. This role sits at the intersection of partnership management, business development, and commercial strategy, helping drive enterprise growth through partner-enabled channels. The ideal candidate is equal parts relationship builder, operator, and growth driver. You are comfortable managing executive-level partnerships, creating scalable activation plans, and collaborating cross-functionally to translate strategic opportunities into measurable business results. Key Responsibilities Partner Ownership - Serve as the primary relationship owner for assigned Strategic Alliance partners, including health plans, benefits consultants, and other channel partners. - Develop partnership strategies, establish goals, and drive accountability for performance and growth. - Lead partner onboarding and ongoing relationship management to maximize engagement and impact. Pipeline Activation & Growth - Own the development and activation of pipeline opportunities generated through partner channels. - Collaborate with internal sales teams to identify, pursue, and close strategic enterprise opportunities. - Create and execute targeted plans to increase partner-sourced pipeline and revenue. Partnership Operations & Reporting - Develop measurable activation plans and success metrics for each partnership. - Lead regular business reviews, performance reporting, and strategic planning sessions with partners. - Analyze partnership performance data and identify opportunities for optimization and growth. Stakeholder Management <li data-section-id="ptbdgi" data-start="216

Location: Hybrid- San Francisco OR Palo Alto Office, Tuesday/Thursday About Midi Health Midi Health is the largest virtual care clinic for women in midlife navigating perimenopause, menopause, and other hormonal transitions. We combine expert clinicians, evidence-based protocols, and a modern technology platform to deliver care that has historically been underserved by the healthcare system. We're a fast-growing, mission-driven company building the infrastructure and products that define this new category of care. How We Work - Hybrid by design. Two days a week in-office (Tuesday and Thursday) in Palo Alto or San Francisco. We believe high-trust teams are built in person and scaled remotely. - AI-native engineering. We expect every engineer to be fluent with modern AI coding tools (Claude Code, Cursor, Copilot, and similar) and to actively push the frontier of how we build software. - Low-ego, high-curiosity. We approach disagreement with humility and technical rigor, not politics. We invest in each other's growth. - Outcome-oriented. We move fast, own our work end-to-end, and balance speed with the durability that healthcare demands. The Difference You Will Make AI is reshaping how clinical care is delivered, and Midi is building the products at the frontier of that shift. You'll build AI-powered features and systems that genuinely change clinician and patient experience — from clinical workflow automation to patient-facing assistants to back-office intelligence — grounded in the realities of healthcare-grade safety and evaluation. What You Will Do - Design, build, and ship LLM-powered features end-to-end: prompt design, retrieval, tool use, agents, evaluation, and production operations - Build the evaluation harnesses and feedback loops that let us ship AI features responsibly - Integrate AI capabilities deeply into patient, clinician, and operational workflows - Partner with clinical, product, and safety stakeholders to define what "good" looks like - Contribute to our internal AI-for-engineering practices and tooling - Stay close to the research and ecosystem; bring the best of it back to the team About You - 6+ years of software engineering experience, with meaningful recent time building production LLM / ML features - Strong hands-on coding skills in Python; comfortable across the full stack when the feature demands it - Seasoned at system design for AI systems: retrieval, orchestration, caching, evaluation, cost and latency tradeoffs - Deep, hands-on command of modern AI coding tools — you're a strong follower of the frontier and apply new techniques quickly - Good mentorship instincts; generous with what you learn - Rigorous about evaluation and safety; allergic to vibes-only launches - Strong communicator; comfortable explaining model behavior to non-technical stakeholders - Low-ego, curious, humble Nice to Have - Experience with healthcare, clinical NLP, or regulated AI deployments - Experience building agentic systems or production RAG at scale Interview Process - Recruiter Screen (30 min) - Hiring Manager Screen (45 min) - Live Technical Assessment (3 sessions: 150 min)