Learn more about Lovehoney Group, the company behind this role.
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SEA Manager - Brandstores
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for an SEA manager who will be integral to driving high-level performance across Lovehoney Group. You'll be partnering directly with the rest of the in-house SEA team as well as the brandstores (primarily Womanizer and We-Vibe brands) team, your focus will be on driving efficient in-house growth through our SEA channel on Google, Bing and expanding into LLMs/agentic shopping. What you will do Develop and execute the SEA strategy for brandstores in line with business goals. Manage spends and budget allocation to meet KPIs. Optimise account set up and bidding structure to maximise profit and drive growth. Conduct keyword research, ad copywriting, and landing page optimization and testing for continual account growth. Stay up-to-date with the latest industry trends and best practices for continuous evolution of Lovehoney Group's SEA accounts. Track and report on channel KPIs, communicating with the wider business and working with key stakeholders to align goals. Being an integral part of LHG's SEA team and contributing to projects that drive growth across LHG as a whole. Bring your particular strengths to the wider team - whether that's Shopping expertise, advanced analytics, or AI/automation architecture, we'll tailor the role to make the most of them and strengthen SEA across LHG. What you should bring Fluency in English is essential, and German language skills are desirable (but not essential). Experience using Google Ads, Google Merchant Center, Bing Ads and Google Analytics. Strong analytical and problem-solving abilities to continuously advance LHG, thinking outside of the box to overcome some of the limitations of our industry. Experience with A/B testing and conversion rate optimisation, in addition to advanced knowledge in keyword research and optimisation . Understanding of how the search landscape is shifting and be ready to tackle emerging channels such as LLM-based advertising, agentic commerce, and Universal Commerce Protocol (UCP). A naturally curious, self-driven learner who proactively applies AI tools to automate repetitive SEA workflows, stays ahead of industry shifts, and brings new ideas into the team, freeing time for strategic work. Understanding of a product portfolio with the ability to define targeted approaches for optimal sales strategy. What we can offer you A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events. Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun. Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration. Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company. Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of our Talent Acquisition Team Members Hiring Manager Interview Hiring Team Interview with a Task (On-site)
Customer Value & Growth Manager - New Initiatives
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Customer Value & Growth Manager, New Initiatives who will be integral to driving high-level performance across Lovehoney Group. Partnering closely with CRM, Trading, Brand, Supply Chain, Data, Legal, Compliance and regional teams, your focus will be on taking new customer value initiatives from idea to live, with an initial focus on SMS, parcel inserts and mainstream lead generation. In this role, you will combine your commercial judgement and analytical thinking with a hands-on approach to building, testing and scaling new initiatives. You will develop skills crucial to advancing in a competitive, fast-paced retail sector, all within a company that prizes dedication and results. What you will do Own the development and growth of SMS as a revenue-generating channel, including consented audience growth, programme design, CRM integration, cadence and compliance. Own parcel inserts and offline lead generation initiatives end-to-end, from proposition and supplier selection through to fulfilment, customer capture, consent and measurement. Support the mainstream marketing team in building customer acquisition and retention journeys, connecting offline lead capture with CRM, Email and SMS programmes. Take new channels and propositions from opportunity sizing and business case through to hands-on build, launch, measurement, scaling and handover, using experiments to identify what works and when to stop. Work AI-first to prototype, automate and analyse wherever possible, while unblocking cross-functional delivery and documenting processes so successful initiatives can become business as usual. What you should bring 3-5 years’ experience in growth, CRM, ecommerce, product, or a zero-to-one/new ventures environment, with a track record of personally delivering new initiatives. Strong project ownership and commercial judgement, with the ability to take an ambiguous opportunity from initial idea through to live delivery, build a business case and make clear decisions about whether to scale or stop. Hands-on experience with SMS or messaging, offline-to-digital customer acquisition, or similar customer growth initiatives, including an understanding of consent and compliance requirements, is highly desirable. Strong analytical and technical capability, including SQL or BigQuery, financial modelling, and the ability to use no-code/low-code tools, APIs, HTML/Liquid or light scripting to build prototypes. An AI-first, curious and proactive mindset, with practical experience using LLMs and automation to build, analyse and improve processes, combined with strong communication and cross-functional collaboration skills. What we can offer you A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events. Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun. Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration. Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company. Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of Talent Acquisition Team Members Hiring Manager Interview Hiring Team Interview
Category Manager
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Senior Category Manager to drive strategic growth and global category excellence. You’ll leverage deep insights and strategic thinking to optimize product assortments and achieve our ambitious commercial goals. What you will do Define and execute global category strategies aligned with overarching business objectives. Identify growth opportunities, optimize product assortment, and create differentiated strategies to achieve sustained success. Regularly analyse financial, onsite, and customer data, translating insights into concrete, actionable plans. Monitor industry trends and competitor activity closely, deriving strategic implications for category planning. Collaborate closely with product development, merchandising, trading, and marketing teams to effectively implement category strategies. Support establishing efficient working practices across multiple teams, enabling category scalability on a global level. What you should bring Minimum of 3 years' proven category management experience in an international e-commerce environment. Strong commercial acumen, with a history of driving revenue, profitability, and market share through informed assortment strategies. Exceptional analytical abilities, interpreting sales data, market research, and performance metrics to optimize category results. Strong strategic skills, adept at translating customer insights and market trends into practical category plans. Effective cross-functional collaboration, able to work seamlessly with diverse teams including product development, marketing, and trading. Customer-focused mindset with a commitment to enhancing the shopping experience and anticipating market needs. Resilience, adaptability, and a results-driven approach in dynamic, fast-paced environments. High levels of self-organization, independence, and ownership, coupled with initial experience in mentoring junior team members. What we can offer you A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events. Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun. Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration. Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company. Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of our Talent Acquisition team members Interview with the Hiring Manager Case Study & Presentation at our Berlin Office with the Hiring Manager and a Senior stakeholder
E-commerce Trading Manager
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for an eCommerce Trading Manager who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the Senior eCommerce Trading Manager and the wider Brandstores Trading team, your focus will be on managing product assortment and onsite content across two of our core brandstores. In this role, you will combine your strong organisational and technical skills with your attention to detail to ensure smooth execution of campaigns, product launches and website initiatives across markets. What you will do Manage product-related updates across your brandstores, including product launches, PDP creation and management, product content, SKU maintenance, localisation and out-of-stock coordination. Implement and maintain evergreen and campaign-related onsite content across homepage, category pages and other key campaign touchpoints, ensuring quality and consistency across brands, markets and devices. Work independently from the Trading Calendar to coordinate briefs, assets and timely delivery for campaigns, product launches, market activations and A/B tests. Collaborate with the Senior eCommerce Trading Manager, Brand Marketing and other internal teams to optimise onsite content and implement requests across the business. Regularly QA your brandstores and new tools, content and releases, identifying and resolving UX and conversion-impacting issues and coordinating with relevant teams where required. What you should bring Experience in eCommerce trading, onsite content management, merchandising or a similar role, ideally within a fast-paced retail or eCommerce environment. Experience working with eCommerce platforms, ideally Magento 2 / Adobe Commerce, and confidence managing product and onsite content. Strong attention to detail and organisational skills, with the ability to manage multiple campaigns, launches and priorities simultaneously. Good analytical and technical skills, including intermediate Excel and experience with web analytics or QA tools such as GA4 or Contentsquare. Strong communication and collaboration skills, with the ability to work effectively with Brand Marketing, Operations, Legal, Customer Service, Technology and other stakeholders; fluency in German, French or Japanese is desirable. What we can offer you A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events. Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun. Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration. Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company. Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of Talent Acquisition Team Members Hiring Manager Interview Hiring Team Interview
Controlling Manager
Finance leadership role for Lovehoney Group's sexual wellbeing business, driving margin transparency, product-brand performance, marketplace/B2B financial steering, and scalable decision support. Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and fostering creative, fresh perspectives on intimacy.
Warehouse Specialist
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Warehouse Specialist who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the Assistant Warehouse Manager, your focus will be on supporting Goods In and Inventory operations, including receiving deliveries, booking stock into the WMS, managing putaway and stock movements, and maintaining accurate stock levels and locations. In this role, you will combine your attention to detail with your ability to work across different warehouse functions, supporting B2B, Fulfilment, Returns and Marketplace activities as required. What you will do Support Goods In and Inventory operations, including receiving inbound deliveries, directing stock to the correct warehouse areas, booking products into the WMS and completing putaway. Maintain accurate stock levels and locations by supporting cycle counts, stock takes, system reconciliations, POs, transfers and stock movements, investigating and resolving discrepancies where required. Support wider warehouse operations including B2B, Fulfilment, Returns and Marketplace activities, including Trade orders, VAS, customer returns, product rework and refunds as required. Support day-to-day warehouse operations by assisting with problem orders, loading and unloading, Peak Event preparation, Quality Control projects and maintaining a clean, organised and safe working environment. Support the training and development of new starters, agency workers and seasonal colleagues, while demonstrating a positive and proactive approach to learning and taking on additional responsibilities. What you should bring Experience working in a Goods In, Inventory, retail or warehouse environment, with a good understanding of basic warehouse operations. Previous experience using a Warehouse Management System (WMS), with the ability to learn and use different warehouse apps and systems; some knowledge of NetSuite is desirable. Strong attention to detail, with a methodical, organised and accurate approach to stock and inventory activities. Excellent literacy, numeracy and communication skills, with the ability to work effectively in a fast-paced, performance-driven environment. Reliable and punctual, with a proactive, team-focused attitude and willingness to learn, support colleagues and take on additional responsibilities. Must be over 18 due to the nature of the products. What we can offer you We prioritize our employees' wellbeing with comprehensive healthcare coverage, dentalcare benefits, an HSA account, and life insurance. Join us and enjoy the security and peace of mind of working for a company that cares about you! Great staff discounts: Our employees enjoy discounts on our products and services, making it easier for them to enjoy the things they love. 25 days of PTO: We believe in the importance of taking time off to recharge and enjoy life outside of work. That is why we offer our employees 25 days of paid time off each year. Support for professional development: We want our employees to grow and thrive in their careers, which is why we offer ample support for professional development. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of our Talent Acquisition Team Members Hiring Manager Interview
Controlling Manager
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and fostering creative, fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Controlling Manager who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with senior leadership across Brand & Marketing, Product, Sourcing, B2B and Marketplace, your focus will be on driving financial transparency, strengthening data-driven decision-making, and shaping the financial performance of our product brands and sales channels. In this role, you will combine your strategic financial expertise with your ability to lead teams, influence stakeholders and drive continuous improvement across the Finance function. What you will do Lead and further develop a high-performing Controlling team of four in Germany, ensuring a strong link between team objectives and corporate strategy. Own and develop the financial controlling of the product brands, including margin transparency, pricing analytics, product profitability and financial performance reviews of Marketing activities. Act as a strategic business partner to senior leadership and the B2B and Marketplace teams, providing actionable insights to support profitable growth, financial planning and operational excellence. Support the FP&A Director and team with budgeting, forecasting, reliable actuals, variance analysis and weekly and monthly business reviews, while contributing to scalable reporting and forecasting through Pigment. Drive improvements in financial data, dashboards, automation and AI-supported analytics, while leading critical Finance projects as required, including systems-focused and other strategic initiatives. What you should bring Several years of experience in Controlling, ideally within an international or multi-brand environment. Proven leadership experience, with the ability to build and develop high-performing teams. Strong expertise in margin analysis and performance steering. Experience with modern ERP and BI systems (e.g. NetSuite, BigQuery, Superset, Power BI, Pigment) and evidence of driving change. Advanced analytical skills and experience working with complex datasets, digital FP&A processes and automated reporting, ideally including AI-driven analytics tools. Strong communication and stakeholder management skills, with the ability to influence senior leadership. Degree in Finance, Controlling, Business Administration, Economics, or a related field. What we can offer you A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events. Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun. Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration. Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company. Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of our Talent Acquisition Team Members Hiring Manager Interview Hiring Team Interview Leadership Interview
Marketing Manager - Mainstream Growth (North America)
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! Based in Ottawa, you will be the day-to-day owner of US and Canada marketing execution, with the US market as your core strategic focus. You’ll translate our strategy into live, highly integrated programs across channels, decide where to deploy resources for maximum impact, and build systems that make each campaign smarter than the last. What you will do Translate mainstream growth strategy into integrated marketing activity across web, retail, social, CRM and earned media, building brand equity and demand across North America. Partner with Sales and key retail customers to develop shopper marketing, trade and co-marketing initiatives that drive sales velocity and support joint business planning. Build and develop owned-audience digital initiatives, including retail landing pages, product selection tools and connected packaging pathways that capture first-party data and support email and SMS journeys. Champion a test-and-learn approach across emerging and established channels, using performance data to optimise activity and scale the most effective opportunities. Own marketing performance tracking and budget optimisation, working cross-functionally with E-Commerce, CRM, Social, Brand and Sales teams and external partners to ensure activity delivers measurable business outcomes. What you should bring 4–6+ years’ experience in integrated marketing, brand management or omnichannel shopper marketing, ideally within CPG, health & beauty or consumer wellness. Strong understanding of the North American retail landscape, particularly US mass retail and Food/Drug/Mass channels; Canadian retail experience is a strong asset. Experience partnering with Sales and retail customers, with knowledge of shopper marketing, retail media networks and promotional mechanics such as digital coupons or rebates. Hands-on experience connecting digital channels such as paid social, email/SMS and DTC web experiences with retail and commercial outcomes. Commercial, analytical and test-and-learn mindset, with a proven ability to manage budgets, analyse performance and optimise customer acquisition and conversion. Strong cross-functional collaboration skills, with the ability to bring E-Commerce, CRM, Social, Sales and other teams together to deliver integrated programmes. Experience launching or scaling consumer brands in national retail, or familiarity with first-party data, connected commerce, creator/influencer marketing or PR/earned media, is desirable. What we can offer you Competitive salaries, ensuring that you are fairly compensated for your hard work. Comprehensive company-paid health, dental, vision, life, and disability insurance plans, keeping you and your loved ones healthy and protected. Company matching contributions to your retirement savings plan, helping you plan for a secure financial future. $150 per year towards fitness activities, ensuring that you can stay active and healthy. Three weeks of vacation per year, giving you time to relax and recharge, plus great staff discounts and support for professional development to help you grow in your career. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of Talent Acquisition Team Members Task Hiring Manager Interview Leadership Interview
Seasonal Warehouse Assistant
Shifts available: Morning shift (6am to 2pm) or evening shift (11am to 7pm) during the week. Saturday and Sunday, 8am to 4pm. Please indicate your availability in the application form. Working Hours: 37.5 per week (full time) or 22.5 per week (part time). There may be opportunities for paid overtime, subject to business needs during peak or busy periods. Salary: £12.71 per hour. Contract: Fixed term until February 2027. Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! As we start to move into our peak trading periods, we are looking for hard working individuals who have a strong work ethic and excellent attention to detail to support us in sorting, picking and packing our fantastic products. Our peak trading periods are around Black Friday, Christmas and Valentine’s Day and we have a number of fixed term positions to fill. This is a really busy role where you will spend a significant amount of time on your feet, either around the Warehouse or at the computer. As we start to see our orders increase, we want to be able to bring on committed individuals who can hit the ground running! If you have Warehouse/Retail experience, even better, but we are able to provide you with onsite training to get you set up and ready to support our Warehouse teams. As part of our recruitment process, we will be holding interviews throughout September and October, which will give you the chance to visit our Warehouse and meet the team! We have positions available to commence from September, with contracts to finish by 28th February 2027. When you complete the application form you will be asked to state your preference for hours and days worked. Please note that you will need to be able to commit to the following: - Working during the Christmas period - A contract until February 2027 - Working at least one day over the weekend What you will do: Pick and pack customer orders accurately and efficiently to meet deadlines. Participate in cycle counts, stock takes, and stock replenishment as directed. Maintain warehouse cleanliness and organization, including restocking packing stations. Attend site induction and monthly performance reviews to support probation. Work collaboratively as part of a team, adhering to safety regulations and reporting any incidents. What you should bring: Demonstrate reliability and punctuality, consistently attending and starting shifts on time. Prior experience in retail or warehouse settings. Thrive in a performance-driven environment, actively seeking personal improvement. Possess adequate literacy, numeracy, and English language skills. Basic proficiency in IT, including regular use of various apps and systems. Must be at least 18 years old due to product nature. Our interview process: CV review Interview with one of our Talent Acquisition Team Members On-site Interview with Warehouse Management Team with a short pick/pack exercise.
Senior Product Owner – NetSuite
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 9 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Senior Product Owner – NetSuite who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the CTO, Director of Technology Operations and key Finance stakeholders, you will lead the strategy, roadmap, and delivery of our NetSuite OneWorld ecosystem. In this role, you will combine your appreciation for business systems and integration with your capacity for cross-functional collaboration and strategic leadership. You'll thrive in a competitive, fast-paced retail sector, all within a company that prizes dedication and results. What you will do Define, develop, and execute the strategic vision for NetSuite and related business systems. Collaborate across Finance, Product, Supply Chain, and Tech to prioritise and deliver impactful system enhancements. Manage a clear, prioritised backlog aligned with business needs and technical feasibility. Guide the design and implementation of robust customisations and integrations with developers, architects, and third-party partners. Own delivery processes including sprint planning, reviews, release management, and change adoption. Drive user-adoption and training programmes and enforce best practices in system usage and data integrity. Use system performance and operational data to guide prioritisation and measure success of delivered solutions. What you should bring A degree in Business, Finance, Information Systems, Computer Science, or a related field. 5+ years of experience as a Product Owner or Product Manager, with a focus on NetSuite. Expertise with SuiteScript, SuiteFlow, SuiteAnalytics, or related NetSuite tools. Solid understanding of financial, operational, and supply chain processes in multi-entity environments. Proven ability to build product roadmaps and deliver in agile teams. Experience designing or contributing to ERP systems architecture in multi-entity environments. Preferred qualifications: NetSuite certifications, accounting knowledge or qualifications, project management experience, or a background in SaaS/high-growth environments. What we can offer you A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events. Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun. Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration. Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company. Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of our Talent Acquisition Team Members Hiring Manager Interview Hiring Team Interview Leadership Interview
Finance Data & Systems Analyst (FP&A)
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Finance Data & Systems Analyst who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with Finance, FP&A, and Data teams, your focus will be on enabling better decision-making through reliable data, advanced analytics, and digital solutions. In this role, you will combine your understanding of Finance processes with your analytical expertise and ability to drive automation, AI adoption, and continuous improvement across Finance. What you will do Act as the Finance representative and key partner for Data and Technology teams, translating Finance requirements into scalable data solutions. Develop and maintain Finance datasets, dashboards, and reporting solutions to provide accurate and actionable insights. Own and improve FP&A analytics infrastructure, including Pigment models, data flows, dimensions, reporting, and platform enhancements. Analyse business performance trends, identify opportunities for improvement, and translate complex data into recommendations for Finance stakeholders. Drive automation and AI adoption within Finance by identifying use cases, implementing solutions, and supporting new ways of working. Support Finance teams in improving data quality, governance, documentation, and effective use of digital tools. What you should bring Strong understanding of Finance processes, FP&A concepts, and business performance management. Experience acting as a bridge between Finance and Data/Technology teams. Strong SQL skills and experience working with data platforms, BI solutions, and dashboards. Hands-on experience with FP&A systems (ideally Pigment), including models, dimensions, and data integrations. Understanding of ERP data, data flows, reporting infrastructure, and data governance. Strong analytical and problem-solving skills, with the ability to translate complex information into actionable business insights. Experience managing priorities, supporting users, and driving adoption of digital platforms. Interest and experience in applying AI and automation to improve business processes. Strong stakeholder management and communication skills, with the ability to explain technical concepts to non-technical audiences. What we can offer you A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events. Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun. Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration. Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company. Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of our Talent Acquisition Team Members Hiring Manager Interview (MS Teams) Hiring Team Interview, including tasks (onsite) Leadership Interview (MS Teams)
Customer Experience Manager
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Customer Experience Manager who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the senior leadership team in Operations, your focus will be on improving customer experience and satisfaction. In this role, you will combine your appreciation for the customers with your capacity for creative solutions. You will develop skills crucial to advancing in a competitive, fast-paced retail sector, all within a company that prizes dedication and results. What you will do Act as the primary advocate for the voice of the customer, ensuring customer feedback is gathered, analysed, and integrated into organisational strategies of Operations, Marketing, Commercial, Technology and Product teams Analyse customer feedback, behaviour, and touchpoints to identify opportunities to enhance the customer experience as well as oversee the resolution of customer-related issues Introduce, consolidate and monitor the company’s customer satisfaction measurement system with metrics like NPS, Rating portals, CSAT, Product Reviews, Customer complaints, Social Media sentiments etc.. Lead customer feedback training programs to build organizational awareness and accountability for customer satisfaction Work closely with the Customer Retention and Customer Analytics teams to ensure insights are widely adopted and leveraged to create a top-notch customer experience, driving customer satisfaction end-to-end. Stay informed on industry trends, tools, and best practices to continuously evolve the global customer experience strategy of the Lovehoney Group What you should bring 5+ years of experience in customer experience, customer insights, or a similar role, ideally in the retail sector Expertise in managing customer satisfaction tools and platforms, particularly with AI, and an analytical mindset with the ability to translate data into actionable strategies Strong project management and problem-solving skills with a proven ability to collaborate across departments to achieve customer-focused outcomes Exceptional communication and interpersonal skills to influence stakeholders and drive initiatives Analytical mindset with the ability to translate data into actionable strategies What we can offer you A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events. Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun. Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration. Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company. Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of our Talent Acquisition Team Members Hiring Manager Interview Hiring Team Interview Leadership Interview
Working Student – Legal Operations & AI Automation
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Working Student – Legal Operations & AI Automation (m/f/d) who will be integral to driving efficient and scalable legal processes across Lovehoney Group. Partnering directly with the Legal team, your focus will be on supporting and improving our contract review workflows and helping to shape AI-driven solutions for legal operations. In this role, you will combine your appreciation for technology and process efficiency with your capacity for creative problem-solving. You will develop skills crucial to advancing in a competitive, fast-paced retail environment, all within a company that values initiative, innovation, and results. What you will do Manage administrative aspects of the contract review process (e.g. ticket creation, e-signatures, filing, deadline tracking). Support the development and improvement of AI-based automation for legal and contract workflows. Collaborate with Legal, IT and other teams to identify and implement practical, scalable solutions. Provide ad hoc administrative support to the Legal team. What you should bring Enrollment at a university for the full duration of the contract (minimum 6 months). Strong interest in AI tools and automation, including hands-on experience with prompting. Affinity for digital tools and structured, detail-oriented working style. Problem-solving mindset with a proactive and curious approach. Good communication skills and ability to work with different teams. Experience in admin, tech, operations or legal is a plus (but not required). What we can offer you A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events. Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun. Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company. Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of Talent Acquisition Team Members Hiring Manager Interview
Senior Product Owner – NetSuite
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Senior Product Owner – NetSuite who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the CTO, Director of Technology Operations and key Finance stakeholders, you will lead the strategy, roadmap, and delivery of our NetSuite OneWorld ecosystem. In this role, you will combine your appreciation for business systems and integration with your capacity for cross-functional collaboration and strategic leadership. You'll thrive in a competitive, fast-paced retail sector, all within a company that prizes dedication and results. What you will do Define, develop, and execute the strategic vision for NetSuite and related business systems. Collaborate across Finance, Product, Supply Chain, and Tech to prioritise and deliver impactful system enhancements. Manage a clear, prioritised backlog aligned with business needs and technical feasibility. Guide the design and implementation of robust customisations and integrations with developers, architects, and third-party partners. Own delivery processes including sprint planning, reviews, release management, and change adoption. Drive user-adoption and training programmes and enforce best practices in system usage and data integrity. Use system performance and operational data to guide prioritisation and measure success of delivered solutions. What you should bring A degree in Business, Finance, Information Systems, Computer Science, or a related field. 5+ years of experience as a Product Owner or Product Manager, with a focus on NetSuite. Expertise with SuiteScript, SuiteFlow, SuiteAnalytics, or related NetSuite tools. Solid understanding of financial, operational, and supply chain processes in multi-entity environments. Proven ability to build product roadmaps and deliver in agile teams. Experience designing or contributing to ERP systems architecture in multi-entity environments. Preferred qualifications: NetSuite certifications, accounting knowledge or qualifications, project management experience, or a background in SaaS/high-growth environments. What we can offer you A competitive salary that values your skills and expertise, because we know you deserve it. Secure your financial future with a comprehensive pension scheme, so you can enjoy peace of mind knowing you are taken care of. Keep your mind and body in top shape with a health cash plan and gym discounts, with £15 a month towards the gym of your choice. Treat yourself and your loved ones with our generous staff discounts and be rewarded for your hard work with our fantastic annual bonus scheme. Work with a company that cares about your well-being and success and join our supportive and dynamic team. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of our Talent Acquisition Team Members Hiring Manager Interview Hiring Team Interview Leadership Interview
Paid Social Manager
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Paid Social Manager who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the Paid Media Lead, your focus will be on developing and optimising paid social strategies across multiple platforms to drive brand awareness, customer acquisition and revenue growth. In this role, you will combine your commercial and analytical expertise with your ability to make fast, data-driven decisions and collaborate across Marketing and eCommerce teams. What you will do Develop and implement paid social strategies across both brand and conversion campaigns, with a core focus on Meta and additional activity across YouTube, TikTok and Snapchat. Manage and optimise campaigns across markets and territories, monitoring performance closely and making rapid, data-driven decisions to maximise ROI and commercial performance. Partner with the department lead to allocate and manage budgets effectively across platforms and campaigns, ensuring investment is aligned with commercial priorities. Collaborate with Marketing, eCommerce and Creative teams to develop integrated plans and engaging platform-specific content for key sales periods and growth opportunities. Analyse and report on campaign and competitor performance, using insights, platform developments and industry trends to identify opportunities for continuous improvement. What you should bring 2+ years’ experience in paid social media advertising, ideally within a fast-paced ecommerce, consumer or agency environment. Strong proficiency across paid social advertising platforms, particularly Meta, with experience in YouTube, TikTok, Snapchat and/or other relevant platforms. Strong analytical skills, with experience using GA, platform analytics, A/B testing and conversion optimisation to drive performance. Proven track record of delivering revenue and margin growth within a commercial environment, with experience managing significant paid media budgets. Strong communication and stakeholder management skills, with a proactive, self-motivated and collaborative approach to problem-solving and continuous improvement. What we can offer you A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company. Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of Talent Acquisition Team Members Task Hiring Manager Interview Hiring Team Interview
Finance Data & Systems Analyst (FP&A)
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Finance Data & Systems Analyst who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with Finance, FP&A, and Data teams, your focus will be on enabling better decision-making through reliable data, advanced analytics, and digital solutions. In this role, you will combine your understanding of Finance processes with your analytical expertise and ability to drive automation, AI adoption, and continuous improvement across Finance. What you will do Act as the Finance representative and key partner for Data and Technology teams, translating Finance requirements into scalable data solutions. Develop and maintain Finance datasets, dashboards, and reporting solutions to provide accurate and actionable insights. Own and improve FP&A analytics infrastructure, including Pigment models, data flows, dimensions, reporting, and platform enhancements. Analyse business performance trends, identify opportunities for improvement, and translate complex data into recommendations for Finance stakeholders. Drive automation and AI adoption within Finance by identifying use cases, implementing solutions, and supporting new ways of working. Support Finance teams in improving data quality, governance, documentation, and effective use of digital tools. What you should bring Strong understanding of Finance processes, FP&A concepts, and business performance management. Experience acting as a bridge between Finance and Data/Technology teams. Strong SQL skills and experience working with data platforms, BI solutions, and dashboards. Hands-on experience with FP&A systems (ideally Pigment), including models, dimensions, and data integrations. Understanding of ERP data, data flows, reporting infrastructure, and data governance. Strong analytical and problem-solving skills, with the ability to translate complex information into actionable business insights. Experience managing priorities, supporting users, and driving adoption of digital platforms. Interest and experience in applying AI and automation to improve business processes. Strong stakeholder management and communication skills, with the ability to explain technical concepts to non-technical audiences. What we can offer you A competitive salary that values your skills and expertise, because we know you deserve it. Secure your financial future with a comprehensive pension scheme, so you can enjoy peace of mind knowing you are taken care of. Keep your mind and body in top shape with a health cash plan and gym discounts, with £15 a month towards the gym of your choice. Treat yourself and your loved ones with our generous staff discounts and be rewarded for your hard work with our fantastic annual bonus scheme. Work with a company that cares about your well-being and success and join our supportive and dynamic team. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of our Talent Acquisition Team Members Hiring Manager Interview (MS Teams) Hiring Team Interview, including tasks (onsite) Leadership Interview (MS Teams)
Ecommerce Photographer & AI Image Creator
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for an Ecommerce Photographer & AI Image Creator to join our Creative Services team. You will be partnering closely with the Lead Photographer, and you'll create compelling product imagery and visual content that brings our brands to life across ecommerce and marketing channels. This is an exciting opportunity for someone who is passionate about both commercial photography and emerging creative technologies. You'll combine traditional studio photography with generative AI tools to produce engaging, brand-aligned content in a fast-paced retail environment. Working alongside talented creatives, you'll help shape how our products are presented while building your expertise in modern content creation. What you will do Create consistent, on-brand product photography and ecommerce imagery for new product launches and customer-facing channels. Manage and deliver final assets, ensuring files are correctly archived and distributed through agreed workflows. Support virtual and in-person castings where required. Manage product ordering, preparation and organisation before and after shoots. Use photography and generative AI tools to create engaging visual assets that support marketing campaigns and commercial objectives. Collaborate with creative, marketing and product teams to deliver consistent, brand-aligned content across multiple channels. Prepare, manage and deliver visual assets through established studio workflows, ensuring accuracy and efficiency. Contribute to a collaborative studio environment while embracing new technologies and continuously developing your creative skills. What you should bring Experience in commercial or ecommerce photography within a fast-paced studio environment. Strong technical photography skills with proficiency in Adobe Photoshop. Experience creating visual assets using generative AI tools and prompt-based workflows is desirable. Excellent attention to detail and the ability to produce consistent, brand-aligned imagery. Strong understanding of photographic principles, including lighting, composition, exposure and colour management. A collaborative mindset, strong organisational skills and enthusiasm for learning new creative technologies. What we can offer you A competitive salary that values your skills and expertise, because we know you deserve it. Secure your financial future with a comprehensive pension scheme, so you can enjoy peace of mind knowing you are taken care of. Keep your mind and body in top shape with a health cash plan and gym discounts, with £15 a month towards the gym of your choice. Treat yourself and your loved ones with our generous staff discounts and be rewarded for your hard work with our fantastic annual bonus scheme. Work with a company that cares about your well-being and success and join our supportive and dynamic team. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV and portfolio review (with a focus on e-commerce product related work samples) Interview with one of Talent Acquisition Team Members Hiring Manager Interview Hiring Team Interview / Task
Demand Planning Expert
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Demand Planning Expert who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with Commercial, Category Management, Finance and Supply Planning teams, your focus will be on delivering accurate, data-driven demand forecasts that support product availability, optimise inventory investment and enable commercial growth. In this role, you will combine your analytical expertise with your commercial insight to continuously improve forecast accuracy and planning performance. You will develop skills crucial to advancing in a competitive, fast-paced retail sector, all within a company that prizes dedication and results. What you will do Develop and maintain accurate demand forecasts across categories, channels and markets, combining statistical forecasting with commercial insight and incorporating promotions, product launches and market trends. Partner with Commercial, Category Management, Marketing, Finance and Supply Planning teams to create a robust consensus demand plan, challenging assumptions and ensuring timely, high-quality inputs. Analyse forecast performance and planning KPIs, including forecast accuracy, forecast bias and service levels, identifying risks, opportunities and actions to improve planning performance. Support the Integrated Business Planning (IBP) process by preparing demand planning outputs, presenting insights and providing recommendations to support informed business decisions. Act as the subject matter expert for demand planning systems, forecasting methodologies and data, driving continuous improvement through automation, advanced analytics and AI-enabled forecasting techniques. What you should bring Significant experience in Demand Planning or Forecasting, ideally within retail, ecommerce or FMCG. Strong understanding of forecasting methodologies, demand planning principles and S&OP / Integrated Business Planning processes. Experience using demand planning and forecasting systems, with advanced Excel skills and the ability to analyse and interpret large datasets; Power BI experience is desirable. Strong analytical, problem-solving and communication skills, with the ability to translate data into actionable business insights and influence cross-functional stakeholders. A continuous improvement mindset, with experience enhancing planning processes, systems and data quality; exposure to automation, AI or advanced analytics is desirable. What we can offer you A competitive salary that values your skills and expertise, because we know you deserve it. Secure your financial future with a comprehensive pension scheme, so you can enjoy peace of mind knowing you are taken care of. Keep your mind and body in top shape with a health cash plan and gym discounts, with £15 a month towards the gym of your choice. Treat yourself and your loved ones with our generous staff discounts and be rewarded for your hard work with our fantastic annual bonus scheme. Work with a company that cares about your well-being and success and join our supportive and dynamic team. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of our Talent Acquisition Team Members Hiring Manager Interview Hiring Team Interview Leadership Interview
Transportation Specialist - Parcels
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Transportation Specialist - Parcels who will be integral to delivering a seamless customer experience across Lovehoney Group. As the go-to specialist for all parcel-related matters, your focus will be on optimizing delivery and return services to delight our customers while maintaining operational efficiency. In this role, you will combine your attention to detail and logistics expertise with a customer-first mindset. You will develop skills crucial to advancing in a fast-paced, global e-commerce environment, all within a company that values innovation, ownership, and results. Please note this is a fixed-term (maternity cover) role for 12 months. What you will do Manage relationships with parcel carriers, transportation providers, and other logistics partners to ensure high service levels, operational efficiency, and cost-effective delivery solutions. Oversee day-to-day parcel operations across warehouses and distribution facilities in Europe, the UK, the USA, and Australia, ensuring on-time delivery performance and a consistent customer experience. Administer and maintain office and warehouse booking profiles across global parcel carrier systems, ensuring accurate setup, compliance, and operational continuity. Identify, implement, and optimise parcel booking processes, driving automation, standardisation, efficiency improvements, and cost savings across the global network. Analyse parcel tracking data, delivery performance, and customer experience metrics to identify trends, delivery exceptions, and opportunities for operational improvement. Configure, maintain, and continuously optimise customer-facing tracking portals and automated communication workflows, ensuring timely, accurate, and proactive shipment updates throughout the delivery journey. Collaborate with customer service, technology, warehouse, and commercial teams to resolve transportation issues, improve shipment visibility, and enhance the post-purchase customer experience. Monitor transportation KPIs, carrier performance, freight spend, and invoice accuracy, identifying opportunities to improve service levels, and reduce costs. Ensure compliance with transportation regulations, company standards, and operational procedures while maintaining accurate transportation documentation, contracts, rates, and carrier records. Support the preparation, analysis, and maintenance of parcel tender data. What you should bring Proven experience (2+ years) in transportation, parcel logistics, supply chain operations, or related activities. Ability to build and maintain strong relationships with suppliers, carriers, and external partners. Strong problem-solving, analytical, and decision-making skills, with exceptional attention to detail and a commitment to accuracy. Proficiency in transportation management systems (TMS), enterprise resource planning (ERP) systems, Microsoft Office Suite, and data analysis tools. Experience analysing transportation and parcel tracking data to identify operational and customer experience improvement opportunities. Understanding of customer-facing parcel tracking solutions, automated notification workflows, and exception management processes. Strong analytical skills with the ability to translate transportation data into actionable recommendations. Outstanding communication and interpersonal skills. Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities simultaneously. Experience working within international or multi-region transportation networks is desirable. Knowledge of parcel carrier operations across Europe, the UK, the USA, and Australia is advantageous. What we can offer you A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events. Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun. Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration. Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company. Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of Talent Acquisition Team Members Hiring Manager Interview Hiring Team Interview
Paid Media Manager (TV & Video)
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Paid Media Manager (TV & Video) who will be integral to driving high-level performance across Lovehoney Group. Your focus will be on maximising commercial return across TV and video channels while building YouTube campaigns that deliver measurable business impact. In this role, you will combine your commercial and analytical insight with your ability to influence stakeholders and implement smarter ways of working. What you will do Own the planning, execution, and optimisation of YouTube campaigns, ensuring performance against awareness, consideration, and conversion objectives. Manage the relationship with our TV media agency, scrutinising recommendations, optimising budgets, and ensuring commercial impact is maximised. Identify and evaluate emerging video opportunities across Connected TV (CTV), BVOD, streaming, and other platforms to shape future media investment. Analyse performance data to generate actionable insights, optimise campaigns, and improve reporting, using AI and automation where appropriate. Partner closely with Creative, Brand, Analytics, and Commercial teams to ensure media activity is strategically aligned and insight-led. What you should bring Proven experience managing paid media or video advertising in ecommerce, consumer, or agency environments. Demonstrated expertise in planning, optimising, and analysing YouTube campaigns. Experience working with media agencies, challenging recommendations, and influencing investment decisions. Strong commercial and analytical skills with the ability to translate data into actionable business decisions. Curiosity and self-motivation, with a proactive approach to identifying opportunities for improvement. Excellent stakeholder management and communication skills, with confidence in presenting insights and recommendations. Passion for video advertising and emerging media platforms. What we can offer you A competitive salary that values your skills and expertise, because we know you deserve it. Secure your financial future with a comprehensive pension scheme, so you can enjoy peace of mind knowing you are taken care of. Keep your mind and body in top shape with a health cash plan and gym discounts, with £15 a month towards the gym of your choice. Treat yourself and your loved ones with our generous staff discounts and be rewarded for your hard work with our fantastic annual bonus scheme. Work with a company that cares about your well-being and success and join our supportive and dynamic team. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of our Talent Acquisition Team Members Hiring Manager Interview Task Hiring Team Interview
Director Performance Marketing
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Director Performance Marketing who will be integral to driving high-level performance across Lovehoney Group. In this role, you will own the strategy, efficiency, and growth of our Group paid and earned acquisition engine across SEA, SEO/AIO, and Affiliates. You will combine your commercial and analytical expertise with leadership skills to manage channel teams, set the P&L, and translate market opportunities into measurable growth. What you will do Own the blended performance marketing P&L across channels — spend, CRoI/ROAS, customer acquisition, and contribution. Set the multi-channel acquisition strategy across brands and markets, defining priorities, investment rationale, and exit decisions. Lead, develop, and performance-manage SEA, SEO/AIO, and Affiliate teams, building capability and commercial ownership. Partner with local Market Leads, CRM, Brand, and other functions to align channel activity with overall commercial priorities. Monitor performance daily, recommend actions to optimise revenue and margin, and feed learnings into global strategy. Manage senior agency, platform, and vendor relationships, holding partners to clear commercial standards. What you should bring 10+ years in performance or digital marketing, with at least 7 years leading multi-channel acquisition at Director/Head level. Proven ownership of a large paid-media budget and blended acquisition P&L. Expertise across SEA, SEO, and Affiliates, with experience transitioning to AI-assisted acquisition. Track record of building and leading high-performing channel teams. Strong analytical and commercial skills — comfortable with attribution, incrementality, and channel economics. Experience coordinating acquisition with onsite trading, CRM, and brand activity in a multi-market or multi-brand environment. Exceptional executive communication and stakeholder management skills. What we can offer you A competitive salary that values your skills and expertise, because we know you deserve it. Secure your financial future with a comprehensive pension scheme, so you can enjoy peace of mind knowing you are taken care of. Keep your mind and body in top shape with a health cash plan and gym discounts, with £15 a month towards the gym of your choice. Treat yourself and your loved ones with our generous staff discounts and be rewarded for your hard work with our fantastic annual bonus scheme. Work with a company that cares about your well-being and success and join our supportive and dynamic team. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Talent Acquisition Interview Hiring Manager Interview Leadership Panel
Paid Content Manager (Lovehoney US)
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Paid Content Manager who will be integral to driving high-level performance across Lovehoney Group. Partnering closely with PR, Brand, Creative, and Commercial teams, your focus will be on building Lovehoney’s authority through paid content partnerships, creators, publishers, and editorial collaborations. In this role, you will combine your commercial judgement with your creative instinct and analytical mindset to identify impactful opportunities, optimise investment, and help establish Lovehoney as the leading global expert in sexual wellness. What you will do Own the strategy, planning, and delivery of paid content activity across creators, influencers, publishers, podcasts, and editorial partnerships. Identify and develop partnerships with trusted voices and platforms that strengthen Lovehoney’s brand authority and reach new audiences. Manage campaigns end-to-end, from briefing and partner selection through to execution, optimisation, and performance analysis. Build and maintain strong relationships with partners across different commercial models, ensuring investment delivers measurable impact. Work closely with PR, Brand, Creative, and Commercial teams to ensure paid content supports wider brand strategy and business objectives. Use data, insights, AI tools, and emerging trends to improve campaign effectiveness, reporting, and ways of working. What you should bring Strong experience in influencer marketing, content partnerships, paid content, or digital brand marketing within a fast-moving consumer or ecommerce environment. Proven ability to build creator, publisher, or editorial partnerships that deliver measurable commercial results. Strong commercial and analytical skills, with the ability to evaluate campaign performance and optimise investment decisions. Excellent creative judgement, with the ability to develop authentic content strategies that resonate with target audiences. Strong stakeholder management skills, with experience collaborating across PR, Brand, Creative, and Commercial teams. Genuine curiosity and a proactive mindset, with a passion for storytelling, culture, and the evolving creator economy. Openness to using AI tools, GPTs, and automation to improve campaign planning, research, reporting, and efficiency. What we can offer you A competitive salary that values your skills and expertise, because we know you deserve it. Secure your financial future with a comprehensive pension scheme, so you can enjoy peace of mind knowing you are taken care of. Keep your mind and body in top shape with a health cash plan and gym discounts, with £15 a month towards the gym of your choice. Treat yourself and your loved ones with our generous staff discounts and be rewarded for your hard work with our fantastic annual bonus scheme. Work with a company that cares about your well-being and success and join our supportive and dynamic team. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of our Talent Acquisition Team Members Hiring Manager Interview Task Hiring Team Interview
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