Description
Certified Medical Assistant @ Midi Health: 👩⚕️💻 Midi is seeking a resourceful, professional and highly skilled Certified Medical Assistant to join our team! As a Certified Medical Assistant, you have a positive attitude both internally with your team and cross-functional partners and always treat patients with kindness and optimism. We lead with empathy and trust at Midi - we trust you to work independently with minimal supervision. Our Medical Assistant team is full of highly organized, detail-oriented, self-starters - we want our next hire to know what needs to be done and we trust that you will take the initiative to remove obstacles to get there! Business impact 📈 - Maintain accurate patient records - Demonstrate empathy and professionalism via all communication methods, including: phone, video, email, slack, text, and patient portal messages - Complete a high volume of prior authorizations - Perform clinical administrative functions within scope of certification - Following provider instructions, demonstrates accurate, timely, and efficient follow through with pharmacy refills, obtaining, reporting and tracking of lab results, medical records, leaving phone messages, and responding to patient messages - Remain in compliance with HIPAA, and protect all patient health information (PHI) in accordance with Federal and state regulation What you will need to succeed: 🌱 - National Medical Assistant Certification (CMA or RMA) from NHA, AMT OR AAMA required - Prior experience utilizing the CoverMyMeds system required - Experience submitting prior authorizations for weight loss medications electronically and over the phone required - 3+ years of experience as a Medical Assistant (post externship)- huge plus if you have telehealth and/or remote work experience! - 2+ years of current ATHENA ONE outpatient EMR experience required (Must have used Athena in 2024 and 2025), 5+ years of overall EMR experience. Work Hours: Monday-Friday: - Pacific Time (PST): 10:00 AM – 6:30 PM OR 11:00 AM – 7:30 PM - Mountain Time (MST): 11:00 AM – 7:30 PM OR 12:00 PM – 8:30 PM - Central Time (CST): 12:00 PM – 8:30 PM OR 1:00 PM – 9:30 PM - Eastern Time (EST): 1:00 PM – 9:30 PM OR 2:00 PM – 10:30 PM &